2010
DOI: 10.1057/jors.2009.145
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Data envelopment analysis, operational research and uncertainty

Abstract: This paper discusses a number of applications of data envelopment analysis and the nature of uncertainty in those applications. It then reviews the key approaches to handling uncertainty in data envelopment analysis (DEA) (imprecise DEA, bootstrapping, Monte Carlo simulation and chance constrained DEA) and considers their suitability for modelling the applications. The paper concludes with suggestions about the challenges facing an operational research analyst in applying DEA in real-world situations. Journal … Show more

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Cited by 117 publications
(43 citation statements)
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“…This is the objective of this article. In line with what has been suggested by several authors (for example, Ackoff [5], Cooper [6], Dyson and Shale [7]), the main purpose of this research project is to explore the usefulness of Operational Research techniques (in particular, the DEA method) in real operational contexts and to put forward some recommendations regarding its successful application in practice. With this purpose in mind, and using a case study from a multinational company operating in the area of vertical transportation, we have developed four interconnected DEA models, one for each of the perspectives of the BSC.…”
Section: Introductionmentioning
confidence: 82%
“…This is the objective of this article. In line with what has been suggested by several authors (for example, Ackoff [5], Cooper [6], Dyson and Shale [7]), the main purpose of this research project is to explore the usefulness of Operational Research techniques (in particular, the DEA method) in real operational contexts and to put forward some recommendations regarding its successful application in practice. With this purpose in mind, and using a case study from a multinational company operating in the area of vertical transportation, we have developed four interconnected DEA models, one for each of the perspectives of the BSC.…”
Section: Introductionmentioning
confidence: 82%
“…Another evaluation method is stochastic frontier analysis (SFA) which is a parametric approach regarding the environmental damage as an independent variable or input [7]. In SFA, a production function needs to be confirmed [22,23]. However, it cannot always be correct with respect to subjective perception [24].…”
Section: Introductionmentioning
confidence: 99%
“…The coordinator of the center of the matrix could be chosen as (x0, y0), where x0=1, and y0= ymean, i.e., the mean of operating revenue for the entire sample which can be considered as the average level of the industry which the DMUs belong to. The matrix consists of four distinct quadrants: star (big and strong), sleeper (big but weak), dog (small but strong) and question mark (small and weak), where different profiles of DMUs are likely to exist and be assessed on the matrix analogous to a profitability-efficiency matrix discussed by Dyson et al (1990) and Boussofiane et al (1991). From the figure, it is clear that focusing on operating revenue and neglecting DEA efficiency may result in high operating revenue but lacking good operational management.…”
Section: Operating Revenue-dea Efficiency (Or-deae) Matrixmentioning
confidence: 99%
“…Note that, the idea of constructing the OR-DEAE matrix came from the work of Dyson et al (1990) and Boussofiane et al (1991). Analogously to a famous technique to support strategic option formulation -Boston Consulting Group (BCG) matrix (Boston Consulting Group, 1972), Dyson et al (1990).…”
Section: Operating Revenue-dea Efficiency (Or-deae) Matrixmentioning
confidence: 99%
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