“…These include private, public, and government agencies, and the documented improvements include substantial time savings, profitability, customer satisfaction, and worker enthusiasm. Table 3 gives a sample from Cook (1998), Barber et al (1999), Cabanis-Brewin (1999), Leach (1999), Simpson and Lynch (1999), Umble and Umble (2000), Parr (2000a), Rand (2000), Fenbert and Fleener (2002), Gupta (2003), Hunt (2004), Srinivasan et al (2004), Leach (2005), Woeppel (2005), Srinivasan et al (2007), Goldratt (2009), Kishira (2009b), Jensen (2010), and the testimonials from Realization Technologies, Inc. (see http://www.realization.com) and Avraham Goldratt Institute (AGI; see http://goldratt.com). Additional information, including supplemental material and rights and permission policies, is available at http://ite.pubs.informs.org.…”