2009
DOI: 10.1016/j.neuroimage.2009.06.006
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Decision-related loss: Regret and disappointment

Abstract: Both affective neuroscience and decision science focus on the role of emotions in decisions. Regret and disappointment are emotions experienced with negative decision outcomes. The present research examines the neural substrates of regret and disappointment as well as the role of regret and disappointment in decision making. Experiment 1 compared the subjective experience of regret and disappointment. Participants selected one of two gambles and received different types of feedback during the outcome phase. De… Show more

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Cited by 120 publications
(145 citation statements)
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References 42 publications
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“…Post-decision regret, for instance, can occur when a person feels that their decisions do not reflect their true values, or when they find that they have made the "wrong" decision for their life, contributing to selfblame [8,9]. Uncertainty in decision making or feelings of low efficacy can also contribute to a lowered sense of confidence and increased negative affect [10]. In addition, concerns about what decision is right or how best to approach a situation requiring a decision may increase a person's level of anxiety, leading to rumination or obsession.…”
Section: Availability Heuristicmentioning
confidence: 99%
“…Post-decision regret, for instance, can occur when a person feels that their decisions do not reflect their true values, or when they find that they have made the "wrong" decision for their life, contributing to selfblame [8,9]. Uncertainty in decision making or feelings of low efficacy can also contribute to a lowered sense of confidence and increased negative affect [10]. In addition, concerns about what decision is right or how best to approach a situation requiring a decision may increase a person's level of anxiety, leading to rumination or obsession.…”
Section: Availability Heuristicmentioning
confidence: 99%
“…In fact, many behavioral studies (e.g., [1]) show that human decisions under uncertainty are strongly influenced by the emotion of regret. The minimax regret principle suggested in [13] says that a choice is admissible if this choice minimizes the maximum difference between the outcome of a choice and the best outcome that could have been obtained in a given state.…”
Section: Rationalizability In Sdsramentioning
confidence: 99%
“…1 With this principle, we propose a method to predict the strategy which will be selected by each type of attacker and to determine the defender's optimal strategy. Finally, we analyze the properties of this new solution concept to justify our framework and suggest a linear programming implementation.…”
Section: Introductionmentioning
confidence: 99%
“…Já uma segunda abordagem, busca compreender a satisfação ou a insatisfação a partir da relação entre emoções específicas (decepção, arrependimento, raiva, inércia, etc.) com os serviços/produtos fornecidos pela empresa (ZEELENBERG et al, 1998;ZEELENBERG e PIETERS, 2004;CHUA et al, 2009;FERGUSON e JOHNSTON, 2011;SÁNCHEZ-GARCÍA e CURRÁZ-PÉREZ, 2011 (OLIVER, 1980;PARASURAMAN et al, 1988;CRONIN E TAYLOR, 1992; ROSSI e SLONGO, 1998).…”
Section: Satisfaçãounclassified
“…-2ª mais importante: Comparação entre as expectativas iniciais e as percepções pós consumo; esta abordagem é defendida pelos autores Oliver (1980), Oliver (1993), Levesque e McDougall (1996) e Ribeiro et al (2010) e criticada pelos autores Zeelenberg et al (1998), Zeelenberg e Pieters (2004), Chua et al (2009), Ferguson e Johnston (2011), Sánchez-García e Curráz- Pérez (2011). Os autores contrários a abordagem da confirmação de expectativas, alegam que a desvantagem consiste em ignorar os elementos específicos que estão presentes nas diferentes emoções dos clientes e que têm um impacto direto sobre o comportamento do consumidor para além dos efeitos da satisfação.…”
Section: H6 -Rejeitadaunclassified