2019
DOI: 10.1166/jctn.2019.8550
|View full text |Cite
|
Sign up to set email alerts
|

Decision Support System for Determining Pharmacy Service Quality

Abstract: Service quality of a trading company affects the level of customer satisfaction. The better the service quality, the higher the level of customer satisfaction. A high level of satisfaction allows the increase of consumers in the company concerned. Evaluation of service quality at Among Rogo Pharmacy is very necessary because the results of the evaluation can be used as a reference to determine policies related to the efforts in improving service quality. This research was conducted using SAW (Simple Additive … Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1

Citation Types

0
2
0

Year Published

2021
2021
2023
2023

Publication Types

Select...
2
1

Relationship

0
3

Authors

Journals

citations
Cited by 3 publications
(2 citation statements)
references
References 0 publications
0
2
0
Order By: Relevance
“…The below Figure 3 lists the top 15 most productive authors as per our search strategy, with Maseleno Andino the biggest contributor with 27 articles, followed by Huda Mitchel with 26 articles identified, Dwivedi Y.K., Chatterjee Sheshadri, Floridi Luciano and other as per below. One important aspect to mention here is that Maseleno (the most prolific author identified) is not always the first author, and he is a contributor to AI related research focusing more on technical aspects (methods, code, and development techniques) with applicability on different industries, such as pharmacy (Irawan et. al, 2019), food industry (Hamid et.…”
Section: Key Contributors On the Research Field Of Ai Ethics In Businessmentioning
confidence: 99%
“…The below Figure 3 lists the top 15 most productive authors as per our search strategy, with Maseleno Andino the biggest contributor with 27 articles, followed by Huda Mitchel with 26 articles identified, Dwivedi Y.K., Chatterjee Sheshadri, Floridi Luciano and other as per below. One important aspect to mention here is that Maseleno (the most prolific author identified) is not always the first author, and he is a contributor to AI related research focusing more on technical aspects (methods, code, and development techniques) with applicability on different industries, such as pharmacy (Irawan et. al, 2019), food industry (Hamid et.…”
Section: Key Contributors On the Research Field Of Ai Ethics In Businessmentioning
confidence: 99%
“…The below Figure 3 lists the top 15 most productive authors as per our search strategy, with Maseleno Andino the biggest contributor with 27 articles, followed by Huda Mitchel with 26 articles identified, Dwivedi Y.K., Chatterjee Sheshadri, Floridi Luciano and other as per below. One important aspect to mention here is that Maseleno (the most prolific author identified) is not always the first author, and he is a contributor to AI related research focusing more on technical aspects (methods, code, and development techniques) with applicability on different industries, such as pharmacy (Irawan et. al, 2019), food industry (Hamid et.…”
mentioning
confidence: 99%