2020
DOI: 10.30656/jsmi.v4i2.2775
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Defect reduction of roof panel part in the export delivery process using the DMAIC method: a case study

Abstract: Product quality has now become one of the main factors that every company must have to compete globally. One way is to reduce the number of defective products in the production process. This method is a continuous improvement effort made by PT Toyota Motor Manu­fac­turing Indonesia and companies engaged in the automotive sector that produces cars. One of the processes is packing roof panels whose output will be sent to importing countries where the number of re­quests per month is relatively high but still has… Show more

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Cited by 16 publications
(11 citation statements)
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“…The relationship among the SIPOC elements and the key area of conflict that create the problem are possibly revealed in this analysis. An example of SIPOC analysis is given in Setiawan and Setiawan [15].…”
Section: Methodsmentioning
confidence: 99%
“…The relationship among the SIPOC elements and the key area of conflict that create the problem are possibly revealed in this analysis. An example of SIPOC analysis is given in Setiawan and Setiawan [15].…”
Section: Methodsmentioning
confidence: 99%
“…In contrast, the quantity of faulty products positively affects production costs (Sihombing & Sumartini, 2017). The DMAIC phase effectively controls and improves product quality levels in the automotive industry (Setiawan & Setiawan, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…VSM can assist companies in identifying non-value added activities (Kosasih et al, 2019). Meanwhile, Six Sigma is an improvement to reduce variance in products so that they can provide value to customers (Belu et al, 2018;Setiawan & Setiawan, 2020). The popular Six Sigma method used is DMAIC (Bhargava & Gaur, 2021).…”
Section: Introductionmentioning
confidence: 99%