“…In particular, the knowledge acquisition, knowledge modelling, and knowledge validation/verification phases (Fensel and Van Harmelen, 1994;Rouge et al, 1995;Matsatsinis et al, 1997;Sierra-Alonso, 2000;Caulier and Houriez, 2001) were too demanding in the context of our resources constraints especially in the context of a multidisciplinary domain such as that of SME for which little formalized knowledge exists. Indeed, many people were involved, all of them in various specialization fields (i.e.…”