Topicality of the research is confirmed by increasing student involvement into the educational process, when not only the academic staff and administration participate in the improvement of higher education institution’s activity, but also education customers – students. This adds a new dimension to the issue of monitoring education quality and student satisfaction with higher education. This issue echoes the ideas of M. Weber about the relationship between such components as cognitive motivation, personal development and student satisfaction with higher education. Besides, it is essential to focus on the approach of R. Barnet to defining the quality of education with the emphasis on a priority of development of an educational institution as the system that meets customers’ needs. Monitoring student satisfaction with education quality has become an integral part of the educational process not only in a number of European universities, which have used this monitoring for decades, but also in Russian universities, which are interested in education quality improvement. Leading universities in Russia, including Peter the Great St. Petersburg Polytechnic University, are implementing policies targeted at increasing student satisfaction with higher education quality. Education quality monitoring as a key element in the system of providing feedback to students contributes greatly to this process.

The article examines features of stability and transformation of the personality type emerging as a normative and value image of the modern Russian society. Based on approaches of Erich Fromm, David Riesman, Yuri Levada, two trends can be revealed: one of them aims to preserve those archetypal characteristics so typical of "Soviet human", another one deals with formation of new properties that would meet goals of market oriented society and define features of individual success. Russian society is characteristic of global processes of values modernization, reasoned by R. Inglehart and C. Welzel, and reflecting individual's pursuance of greater personal freedom and self-expression. The new value system of the Russians is still nascent; giving up on old social and cultural reality is of phantom nature. Previous research analysis allows concluding that the personality type is balancing between two poles, caused by socio-economic conditions fluctuation, poor establishment of institutional factors for system implementation of the new model, missing of a clear vision of the future, which could serve as a reference. Russian society appears to be split according to the typological dominance factor into two groups -active and passive. The problem arises on how lack of uniform symbolic and semantic field effects the modern personality type formation as it leads to social relations mobility, ongoing risk and complex processes in semio-phychological space. However, the personality type instability may be also caused by socio-cultural specifics, traditions, lack of public communication space development, preservation of former institutional structures and a particular lifestyle.

This is an Open Access article distributed under the terms of the Creative Commons Attribution-Noncommercial 4.0 Unported License, permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

No abstract

The article is devoted to the study of information and communication environment tools for constructing a vision of the future. The research methodology is determined by the information paradigm providing a general theoretical basis for rational explanation of orienting interactions in socio-technical environment / system. The information model of interactions management in a social environment is noted to be of code nature, which is typical of an indirect influence on contemporaries' consciousness. The infosphere tools for the future modeling are presented by their structural, functional and motivational aspects. In the context of social and educational environment modeling, one should point out the material needs driven by the market code and background knowledge transmitting the stereotypes of thinking and behavior. Further, the authors specify the role of the worldview and educational paradigm in the future modeling. The results of mass expectations monitoring are presented, such as dynamic analysis of social sentiment indicators in Russia, youth assessment of the university’s image and prospects for online learning. The study materials include data of sociological surveys among Peter the Great St.Petersburg Polytechnic University students. In conclusion, the authors emphasize the need for mental protection of a person in the digital hyper-net, which transforms the infosphere of communication thus creating potential threat of community and mental structures disorganization.