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Background AgeTech (technology for older people) offers digital solutions for older adults supporting aging in place, including digital health, assistive technology, Internet of Things, medical devices, robotics, wearables, and sensors. This study underscores the critical role of standards and guidelines in ensuring the safety and effectiveness of these technologies for the health of older adults. As the aging demographic expands, the focus on robust standards becomes vital, reflecting a collective commitment to improving the overall quality of life for older individuals through thoughtful and secure technology integration. Objective This scoping review aims to investigate the current state of standards and guidelines applied in AgeTech design and development as reported in academic literature. We explore the existing knowledge of these standards and guidelines and identify key gaps in the design and development of AgeTech guidelines and standards in scholarly publications. Methods The literature review adhered to the PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews) guidelines. Searches were carried out across multiple databases, including Scopus, IEEE, PubMed, Web of Science, EBSCO, CINAHL, Cochrane, and Google Scholar, using a search string incorporating concepts such as “older people,” “technology,” and “standards or guidelines.” Alternative terms, Boolean operators, and truncation were used for comprehensive coverage in each database. The synthesis of results and data analysis involved both quantitative and qualitative methods. Results Initially, 736 documents were identified across various databases. After applying specific inclusion and exclusion criteria and a screening process, 58 documents were selected for full-text review. The findings highlight that the most frequently addressed aspect of AgeTech standards or guidelines is related to “design and development,” constituting 36% (21/58) of the literature; “usability and user experience” was the second most prevalent aspect, accounting for 19% (11/58) of the documents. In contrast, “privacy and security” (1/58, 2%) and “data quality” (1/58, 2%) were the least addressed aspects. Similarly, “ethics,” “integration and interoperability,” “accessibility,” and “acceptance or adoption” each accounted for 3% (2/58) of the documents. In addition, a thematic analysis identified qualitative themes that warrant further exploration of variables. Conclusions This study investigated the available knowledge regarding standards and guidelines in AgeTech design and development to evaluate their current status in academic literature. The substantial focus on assistive technologies and ambient assisted living technologies confirmed their vital role in AgeTech. The findings provide valuable insights for interested parties and point to prioritized areas for further development and research in the AgeTech domain.
Background AgeTech (technology for older people) offers digital solutions for older adults supporting aging in place, including digital health, assistive technology, Internet of Things, medical devices, robotics, wearables, and sensors. This study underscores the critical role of standards and guidelines in ensuring the safety and effectiveness of these technologies for the health of older adults. As the aging demographic expands, the focus on robust standards becomes vital, reflecting a collective commitment to improving the overall quality of life for older individuals through thoughtful and secure technology integration. Objective This scoping review aims to investigate the current state of standards and guidelines applied in AgeTech design and development as reported in academic literature. We explore the existing knowledge of these standards and guidelines and identify key gaps in the design and development of AgeTech guidelines and standards in scholarly publications. Methods The literature review adhered to the PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews) guidelines. Searches were carried out across multiple databases, including Scopus, IEEE, PubMed, Web of Science, EBSCO, CINAHL, Cochrane, and Google Scholar, using a search string incorporating concepts such as “older people,” “technology,” and “standards or guidelines.” Alternative terms, Boolean operators, and truncation were used for comprehensive coverage in each database. The synthesis of results and data analysis involved both quantitative and qualitative methods. Results Initially, 736 documents were identified across various databases. After applying specific inclusion and exclusion criteria and a screening process, 58 documents were selected for full-text review. The findings highlight that the most frequently addressed aspect of AgeTech standards or guidelines is related to “design and development,” constituting 36% (21/58) of the literature; “usability and user experience” was the second most prevalent aspect, accounting for 19% (11/58) of the documents. In contrast, “privacy and security” (1/58, 2%) and “data quality” (1/58, 2%) were the least addressed aspects. Similarly, “ethics,” “integration and interoperability,” “accessibility,” and “acceptance or adoption” each accounted for 3% (2/58) of the documents. In addition, a thematic analysis identified qualitative themes that warrant further exploration of variables. Conclusions This study investigated the available knowledge regarding standards and guidelines in AgeTech design and development to evaluate their current status in academic literature. The substantial focus on assistive technologies and ambient assisted living technologies confirmed their vital role in AgeTech. The findings provide valuable insights for interested parties and point to prioritized areas for further development and research in the AgeTech domain.
BACKGROUND AgeTech offers digital solutions for older adults, supporting aging in place, including digital health, assistive technology, internal of things, medical devices, robotics, wearables, and sensors. This study underscores the critical role of standards and guidelines in ensuring the safety and effectiveness of these technologies for the health of older adults. As the aging demographic expands, the focus on robust standards becomes vital, reflecting a collective commitment to improving the overall quality of life for older individuals through thoughtful and secure technology integration. OBJECTIVE This scoping review investigates the current state of standards and guidelines applied in AgeTech design and development as reported in academic literature. We explore the existing knowledge of these standards and guidelines and identify key gaps in the design and development of AgeTech guidelines and standards in scholarly publications. METHODS The literature review adhered to the PRISMA-ScR guidelines. Searches were carried out across multiple databases, including Scopus, IEEE, PubMed, Web of Science, EBSCO, CINAHL, Cochrane, and Google Scholar, utilizing a search string incorporating concepts like "older people," "technology," and "standards or guidelines". Alternative terms, Boolean operators, and truncation were employed for comprehensive coverage in each database. The synthesis of results and data analysis involved both quantitative and qualitative methods. RESULTS Initially, 736 documents were identified across various databases. After applying specific inclusion and exclusion criteria, and a screening process, 58 documents were selected for full-text review. The findings highlight that the most frequently addressed aspect of AgeTech standards or guidelines is related to "design and development," constituting 36.2% (n=21) of the literature, "usability and user experience" was the second most prevalent aspect with 19% (n=11). In contrast, “privacy and security" with 1.7% (n=1) and "data quality," (n=1) were the least addressed aspects 1.7%. Similarly, "ethics," "integration and interoperability," "accessibility," and "acceptance or adoption" each have 3.4% (n=2). Additionally, a thematic analysis identified qualitative themes that warrant further exploration of variables. CONCLUSIONS This study investigated the available knowledge regarding standards and guidelines in AgeTech design and development to evaluate their current status in academic literature. The substantial focus on assistive technologies and Ambient Assisted Living (AAL) technologies confirmed their vital role in AgeTech. The findings provide valuable insights for interested parties and point to prioritized areas for further development and research in the AgeTech domain.
This article presents a usability evaluation and comparison of generative AI applications through the analysis of user reviews from popular digital marketplaces, specifically Apple’s App Store and Google Play. The study aims to bridge the research gap in real-world usability assessments of generative AI tools. A total of 11,549 reviews were extracted and analyzed from January to March 2024 for five generative AI apps: ChatGPT, Bing AI, Microsoft Copilot, Gemini AI, and Da Vinci AI. The dataset has been made publicly available, allowing for further analysis by other researchers. The evaluation follows ISO 9241 usability standards, focusing on effectiveness, efficiency, and user satisfaction. This study is believed to be the first usability evaluation for generative AI applications using user reviews across digital marketplaces. The results show that ChatGPT achieved the highest compound usability scores among Android and iOS users, with scores of 0.504 and 0.462, respectively. Conversely, Gemini AI scored the lowest among Android apps at 0.016, and Da Vinci AI had the lowest among iOS apps at 0.275. Satisfaction scores were critical in usability assessments, with ChatGPT obtaining the highest rates of 0.590 for Android and 0.565 for iOS, while Gemini AI had the lowest satisfaction rate at −0.138 for Android users. The findings revealed usability issues related to ease of use, functionality, and reliability in generative AI tools, providing valuable insights from user opinions and feedback. Based on the analysis, actionable recommendations were proposed to enhance the usability of generative AI tools, aiming to address identified usability issues and improve the overall user experience. This study contributes to a deeper understanding of user experiences and offers valuable guidance for enhancing the usability of generative AI applications.
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