“…Overall NHI cost containment impacts personnel costs. Taiwan recommends a lower ratio of nurses to patients especially in EDs (medical center 1:9, regional hospital 1:12, local hospital 1:15, ED 1:12) (Taiwan Ministry of Health and Welfare, 2015) than most other countries (ranging from 1:4 to 1:8) (Driscoll et al., 2018; Sharma & Rani, 2020; Wu et al., 2021), and such lower ratios are known to lead to adverse patient outcomes, including in‐hospital cardiac arrests or mortality, 30‐days mortality, unplanned readmission, falls and infections, especially in ED and acute care settings (Driscoll et al., 2018). The continuing shortage of health workers is further exacerbated by nurses' burnout, job dissatisfaction, and higher intent to leave (Chao et al., 2013; Li & Yamamoto‐Mitani, 2021; Lin et al., 2019).…”