“…A number of papers have demonstrated the usefulness of the method in service evaluation (Brooker, 1998;Williams and Rees, 1997 ) and as an audit tool (Younger and Martin, 2000), with many anecdotal reports evaluating its value in staff training and culture change (Barnett, 1995;Packer, 1996;Lintern et al, 2000). dementia care mappingDCM AS A RESEARCH TOOL As a research tool, data so far suggest that the method has the advantage of excellent inter-rater reliability (Brooker, 1995) and good agreement with audit measures (Brooker et al, 1998) as a global assessment of quality of care.…”