2017
DOI: 10.1177/2399808317690154
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Demonstration of public participation and communication through social media in the network society within Shanghai

Abstract: The rapid development of information and communication technology has led to the Internet and social media becoming a vital platform for public participation in China. The present research sought to understand the complexity of participation in the network society by taking the cancellation of the number 55 bus route in Shanghai as a case study. Both qualitative and quantitative research methods were used to analyze data from a leading social networking site in China. An analysis of participation patterns led … Show more

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Cited by 19 publications
(16 citation statements)
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References 52 publications
(62 reference statements)
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“…ICT technology and platforms provide a convenient, open, transparent, and interactive dialogue for the general public, but ICT tools may not entirely replace traditional participation methods, particularly for the groups such as low-income or elderly groups who, as our results show, are distant from the new technologies. Groups of citizens with similar characteristics can easily collect and gather in the network society, which hinders objective appraisal from unusual, minority, or unpopular opinions as a result of crowd pressure, so it's more important for dependence on qualified leaders and effective cooperation approaches during the whole organization process (Zhao et al, 2018). How to integrate both traditional and ICT-based technology into urban planning participation strategies needs to be further studied.…”
Section: Conclusion and Discussionmentioning
confidence: 99%
“…ICT technology and platforms provide a convenient, open, transparent, and interactive dialogue for the general public, but ICT tools may not entirely replace traditional participation methods, particularly for the groups such as low-income or elderly groups who, as our results show, are distant from the new technologies. Groups of citizens with similar characteristics can easily collect and gather in the network society, which hinders objective appraisal from unusual, minority, or unpopular opinions as a result of crowd pressure, so it's more important for dependence on qualified leaders and effective cooperation approaches during the whole organization process (Zhao et al, 2018). How to integrate both traditional and ICT-based technology into urban planning participation strategies needs to be further studied.…”
Section: Conclusion and Discussionmentioning
confidence: 99%
“…e transport agencies and local magazines disseminated the message about the abolition of the bus route on Weibo. Since a large number of citizens commented on this message and expressed their nostalgia for the bus route, the local government was pushed to interact with citizens and completely change the initial plan [15].…”
Section: Online Public Participation In the Transport Policy-mentioning
confidence: 99%
“…Besides, a similar pattern can be discovered in both networks of GCPN and ECPN in that the entire network was sparse whereas individuals were centralized within several groups (i.e., two major groups in GCPN and three major groups in ECPN). In general, these findings reveal the characteristic of more open and decentralized policy participation than that of traditional topdown policy-making [15]. e network structure statistics were then calculated to quantitively characterize the pattern of networks of GCPN and ECPN (see Table 1).…”
Section: Echo Chamber Identification Algorithmmentioning
confidence: 99%
“…Due to the rapid growth of the ICT industry, the Internet and social media have become the major outlets for human communication, as well as effective tools for conducting social research [50]. The first ICT tools supporting urban planning and social participation have emerged already, in the late 1990s [51].…”
Section: Social Participation As a Prerequisite For The Creation And mentioning
confidence: 99%
“…In the process of establishing effective communication with the citizens, governments should rely on online methods to create a more economically efficient bottom-up approach and to ensure that public services better accommodate the needs and expectations of community members [42]. ICT tools also lead to greater transparency in local and central administration and promote effective communication between the government and the citizens [50]. The role and significance of social participation in local governance has been emphasized in the literature, but some researchers have also commented on the lack of detailed analyses that explore the importance of public involvement in the development of smart cities [44,[52][53][54].…”
Section: Social Participation As a Prerequisite For The Creation And mentioning
confidence: 99%