2021
DOI: 10.1016/j.ijhm.2020.102794
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Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic

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Cited by 68 publications
(70 citation statements)
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References 60 publications
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“…This corroborated prior literature in which vulnerable populations with fewer resources prior to the disaster are negatively psychologically affected by resource loss (Hobfoll et al, 2015 ). Perceived social support was related to better mental health in both populations which also aligned with prior literature (Blazer, 2008 ; Nisar et al, 2021 ); however, it did not demonstrate any consistent buffering effects against the impact of resource loss on mental health. Finally, within the sample of individuals with a chronic illness, we found the positive psychological traits of resilience and optimism did have a buffering effect (albeit small) on the impact of resource loss on mental health.…”
Section: Discussionsupporting
confidence: 88%
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“…This corroborated prior literature in which vulnerable populations with fewer resources prior to the disaster are negatively psychologically affected by resource loss (Hobfoll et al, 2015 ). Perceived social support was related to better mental health in both populations which also aligned with prior literature (Blazer, 2008 ; Nisar et al, 2021 ); however, it did not demonstrate any consistent buffering effects against the impact of resource loss on mental health. Finally, within the sample of individuals with a chronic illness, we found the positive psychological traits of resilience and optimism did have a buffering effect (albeit small) on the impact of resource loss on mental health.…”
Section: Discussionsupporting
confidence: 88%
“…First, it is worth noting that there were significant main effects for social support such that higher levels were related to less anxiety, depression and psychological distress, which is consistent with prior disaster literature (Blazer, 2008 , Nisar et al, 2021 ), as well as the literature on older adult distress (Krause, 2006 ). However, these effects were small to moderate in magnitude.…”
Section: Discussionsupporting
confidence: 83%
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“…Moreover, Starbucks managers might need to concentrate on hygiene-related aspects, such as open kitchens and maintaining clean kitchen conditions with employee training. Starbucks managers might also consider preparing quarantine-related equipment and items (e.g., thermometers, hand sanitizer, emphasizing wearing mask in stores to both employee and customers, and employee training in quarantine procedures) [82]. Additionally, Starbucks managers might allot their capabilities to develop an easier online ordering system and smartphone application system regarding the importance of technological infrastructure for competitiveness in hospitality [83,84].…”
Section: Practical Implicationmentioning
confidence: 99%
“…COVID-19 has particularly dramatically affected tourism. Countries around the globe have placed strict restrictions on national and international travel [2][3][4][5]. These unprecedented restrictions have caused stakeholders to reduce or halt their operations within the tourism supply chain.…”
Section: Introductionmentioning
confidence: 99%