Design Considerations for Volunteer Support in Dementia Care

Foong, Pin Sym; Zhao, Shengdong

doi:10.1145/2996267.2996273

Cited by 5 publications

(3 citation statements)

References 30 publications

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“…Research also documents a decrease in existential anxiety with age (Amjad, 2014) as people acquire more experience with lifelimiting illnesses, including dementia. These findings fall within the domain of terror management theory, and they raise the possibility that younger volunteers and people with limited experience of dementia might, on average, find it more emotionally challenging to learn to volunteer in a long-term care context, as some studies of volunteers do suggest (Damianakis et al, 2007;Foong & Zhao, 2016). Nevertheless, since some younger volunteers do seem to adapt and thrive in dementia care settings, it would be valuable to further explore the personal and organizational qualities that help to support this adaptation.…”

Section: Discussionmentioning

confidence: 87%

“…For example, volunteers may experience anxiety, perhaps expecting that working with individuals who have dementia will be difficult, and that problems are likely to arise ( Damianakis et al, 2007 ). First-time volunteers may be particularly likely to find themselves feeling less comfortable responding to the needs of residents with dementia ( Foong & Zhao, 2016 ) and that they may benefit from more structure, support, and training ( Hunter et al, 2018 ; Van der Ploeg et al, 2014 ). Furthermore, support, training, and a clear description of the volunteer role have been identified to be important factors in increasing volunteer retention and satisfaction ( Chung, 2009 ; Hurst et al, 2019 ; McDonnell et al, 2014 ).…”

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confidence: 99%

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Volunteers’ experiences building relationships with long-term care residents who have advanced dementia

et al. 2022

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Healthcare volunteers make important contributions within healthcare settings, including long-term care. Although some studies conducted in long-term care have shown that volunteers contribute positively to the lives of people living with advanced dementia, others have raised questions about the potential for increasing volunteers’ involvement. The purpose of this study is to understand volunteers’ perspectives on their work and relationships with long-term care residents with advanced dementia. A total of 16 volunteers participated in semi-structured interviews about their experiences. Interview data were analyzed using an inductive approach to thematic analysis. In this analysis, a central concept, relationships in dementia care volunteering, enveloped four related themes: mutuality and empathy as the foundation for dementia care relationships with residents, family as the focus of volunteer relationships, relationships shaped by grief, and staff support for volunteer relationships. We conclude that in long-term care settings, volunteer roles and relationship networks are more robust than they are often imagined to be. We recommend that long-term care providers looking to engage volunteers consider training and supporting volunteers to cultivate relationships with residents, family, and staff; navigate experiences of loss; and be considered as members of dementia care teams.

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Section: Discussionmentioning

confidence: 87%

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confidence: 99%

Volunteers’ experiences building relationships with long-term care residents who have advanced dementia

et al. 2022

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“…[43]), and in particular why this technology is abandoned more commonly in shared spaces [83]. Smart home technology that is shared in the home has also been discussed in relation to the roles of family caregivers in the home [26], how privacy is preserved there [30], and how technology can be used by non-owners to support the health and wellbeing of the people around them [17]. Studies published at the outset of the 2020 pandemic also highlight opportunities for design to support health and wellbeing using smart speakers, chatbots or voice assistants (e.g.…”

Section: Introductionmentioning

confidence: 99%

Amazon Echo Show as a Multimodal Human-to-Human Care Support Tool within Self-Isolating Older UK Households

Soubutts

Ayobi

Eardley

et al. 2022

Proc. ACM Hum.-Comput. Interact.

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Although the use of voice assistants to support older adults at home shows promise, little is known about how the next generation of these devices, which also include displays, can support health and care needs. This question has become more important during COVID-19, when issues of social isolation for older adults have been exacerbated. During social distancing measures in the UK, eleven older adult households (16 participants) were interviewed before receiving an Amazon Echo Show, shortly after receiving it, and after three months of use. We identify ways in which this multi-modal device is used by people in social isolation to support social, care, and information needs in the home. We frame these findings within the growing research area of smart homes for health and care, and provide implications for the adoption, use and acceptance of these devices to support aging in place together.

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