Design Principles for Competence Management Systems: A Synthesis of an Action Research Study

Lindgren, Rikard; Henfridsson, Ola; Schultze, Ulrike

doi:10.2307/25148646

Cited by 269 publications

(201 citation statements)

References 51 publications

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“…Apart from that, a variety of particular cases exist which address collaboration between researchers and practitioners in IS research in general. Together with six Swedish companies, Lindgren et al study the role of information technology in competence management in firms (Lindgren et al 2004).…”

Section: Researcher-practitioner Collaborationmentioning

confidence: 99%

“…• Evaluation strategies are twofold, comprising a self-evaluating design process and reflection of design decisions against existing research on research-practitioner collaboration (Lindgren et al 2004;Mathiassen 2002). …”

Section: Research Rigormentioning

confidence: 99%

“…This case describes a collaborative research project in Denmark dealing with systems development practices from which recommendations for organization and conduct of researcher-practitioner collaboration were derived (Mathiassen 2002). The second case deals with design principles for competence management systems as a result of "design-oriented action research", referred to as CMS case, in Sweden, published by Lindgren et al (2004). The comparison of the two cases with Consortium Research is drawn along five criteria, namely research area, research goal, research setting, research approach, and results.…”

Section: Reflection Against Collaborative Research Casesmentioning

confidence: 99%

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Consortium Research

Österle

Otto

2010

Bus Inf Syst Eng

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Design-oriented IS research aims at delivering results which are of scientific rigor and of practical relevance at the same time. Recently, a number of guidelines have emerged helping researchers to do design-oriented IS research. However, these guidelines lack of supporting the researcher in gaining access to and capturing knowledge from the practitioner community. This paper proposes a method for Consortium Research, a multilateral form of collaborative research in which practitioners grant researchers access to their knowledge, collaborate in the specification of solutions, test artifacts in their business environments, and finance the research activities.

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Section: Researcher-practitioner Collaborationmentioning

confidence: 99%

Section: Research Rigormentioning

confidence: 99%

Section: Reflection Against Collaborative Research Casesmentioning

confidence: 99%

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Consortium Research

Österle

Otto

2010

Bus Inf Syst Eng

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“…For all these reasons, this paper uses a CAR method to analyze the selected case study. Lastly, CAR considers that it is useless to study a real-world problem without also working to propose a solution (Lindgren et al, 2004). We present a summary of Davison et al (2012) revised CAR methodology used, as well as the results of the cyclical process of analysis that lead to a successful IT implementation, in Table II and Table III in the results section. Additionally, our field is constantly engaging with the IS literature back and forth.…”

mentioning

confidence: 99%

Hidden facets of IT projects are revealed only after deployment

Saba

Harfouche

2018

ITP

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. Antoine Harfouche UFR SEGMI, Universite Paris-Nanterre, Nanterre, France Abstract Purpose -The purpose of this paper is to focus on an information technology (IT) deployment project in the specific field of agricultural cooperatives. It also aims to underline the importance of the IT implementation phase, but also the pre-implementation phase. Design/methodology/approach -A four-year canonical action research project was conducted within a network of more than 300 agricultural cooperatives. Research was carried out both during the IT implementation and after deployment. Key information was gathered through unstructured and unofficial interviews, observations, field notes, meetings, focus groups, and documentary analysis. Findings -Despite user resistance behavior, the findings show that information systems (IS) implementation may lead to unexpected results that extend beyond the tool's initial objectives. Indeed, four hidden facets of the tool were revealed: inductor, symbol, pretext, and reference. Research limitations/implications -Although the research is limited to one single-case study, it puts the emphasis on in-depth research, vs cross-sectional data collection, to analyze the relationship between IT implementation initiatives and organizational intelligence. Furthermore, the authors argue that while IS literature has separately developed related theories (actor-network theory, competitive intelligence), the authors conceptualize a whole theoretic system interrelating the two above-stated theories. Practical implications -The implication for IS practitioners is that, by focusing only on experiences that have occurred during IT implementation, one may disregard critical information, behaviors and knowledge from unforeseen effects that have occurred after implementation. In future IT projects, IS managers therefore need to capitalize on post-implementation knowledge, through sociology of translation and competitive intelligence, in order to anticipate potential diversions from the initial objectives. Finally, while most IT implementation methods tend naturally to manage resistance maximize users' satisfaction a...

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“…This view is not entirely new, as can be seen, for instance, in works on action design research that highlight the contextual nature of developing and deploying IT artefacts (Sein et al 2011;Lindgren et al 2004). However, we contend that our discipline not only needs to derive and further develop research methods for studying design in and for social contexts, but also institutional environments and vehicles that allow researchers to be immersed in practice environments for engaging in design as a form of research and for studying the nature, impact, and salience of design practice.…”

mentioning

confidence: 99%