Design Science Research: A Suitable Approach to Scope and Research IT Service Catalogs

Schorr, F.; Hvam, Lars

doi:10.1109/services.2018.00026

Cited by 4 publications

(2 citation statements)

References 10 publications

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“…The researcher used the DSR methodology process, which consists of six sequential activities to design the secure MFA algorithm and develop the prototypes of the native G-MoMo applications. The activities included: (a) identifying the problem, (b) defining the objectives for the artefact, (c) designing and developing the artefact, (d) demonstrating and using the artefact, (e) evaluating the solution, and (f) communicating the problems, the artefact and its utility and effectiveness through publications (Peffers et al, 2007;Schorr & Hvam, 2018). This process of the DSR methodology ensured consistency with previous DSR theories and practices; it provided a nominal process for carrying out DSR in IS, and it guaranteed that the evidence obtained enabled the researchers to answer the initial research question (Peffers et al, 2007).…”

Section: Methodsmentioning

confidence: 99%

Development of a secure multi-factor authentication algorithm for mobile money applications

Guma¹

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With the evolution of industry 4.0, financial technologies have become paramount and mobile money as one of the financial technologies has immensely contributed to improving financial inclusion among the unbanked population. Several mobile money schemes were developed but, they suffered severe authentication security challenges since they implemented two-factor authentication. This study focused on developing a secure multi-factor authentication (MFA) algorithm for mobile money applications. It uses personal identification numbers, one-time passwords, biometric fingerprints, and quick response codes to authenticate and authorize mobile money subscribers. Secure hash algorithm-256, Rivest-Shamir-Adleman encryption, and Fernet encryption were used to secure the authentication factors, confidential financial information and data before transmission to the remote databases. A literature review, survey, evolutionary prototyping model, and heuristic evaluation and usability testing methods were used to identify authentication issues, develop prototypes of native genuine mobile money (G-MoMo) applications, and identify usability issues with the interface designs and ascertain their usability, respectively. The results of the review grouped the threat models into attacks against privacy, authentication, confidentiality, integrity, and availability. The survey identified authentication attacks, identity theft, phishing attacks, and PIN sharing as the key mobile money systems’ security issues. The researcher designed a secure MFA algorithm for mobile money applications and developed three native G-MoMo applications to implement the designed algorithm to prove the feasibility of the algorithm and that it provided robust security. The algorithm was resilient to non-repudiation, ensured strong authentication security, data confidentiality, integrity, privacy, and user anonymity, was highly effective against several attacks but had high communication overhead and computational costs. Nevertheless, the heuristic evaluation results showed that the G-MoMo applications’ interface designs lacked forward navigation buttons, uniformity in the applications’ menu titles, search fields, actions needed for recovery, and help and documentation. Similarly, the usability testing revealed that they were easy to learn, effective, efficient, memorable, with few errors, subscriber satisfaction, easy to use, aesthetic, easy to integrate, and understandable. Implementing a secure mobile money authentication and authorisation by combining multiple factors which are securely stored helps mobile money subscribers and other stakeholders to have trust in the developed native G-MoMo applications.

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Section: Methodsmentioning

confidence: 99%

Development of a secure multi-factor authentication algorithm for mobile money applications

Guma¹

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“…The researchers used the DSR methodology process, which consists of six sequential activities to design the secure MFA algorithm and develop the prototypes of the native G-MoMo applications. The activities included (1) identifying the problem, (2) defining the objectives for the artefact, (3) designing and developing the artefact, (4) demonstrating and using the artefact, (5) evaluating the solution, and (6) communicating the problems, the artefact and its utility and effectiveness through publications (Peffers et al, 2007;Schorr & Hvam, 2018). This process of the DSR methodology ensured consistency with previous DSR theories and practices; it provided a nominal process for carrying out DSR in IS, and it guaranteed that the evidence obtained enabled the researchers to answer the initial research question (Peffers et al, 2007).…”

Section: Methodsmentioning

confidence: 99%

Development of a secure multi-factor authentication algorithm for mobile money applications

Ali

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With the expansion of industry 4.0, financial technology (FinTech) has become paramount in this era. Mobile money as one of the FinTech has immensely contributed to improving financial inclusions among the unbanked population in many developing countries. Several mobile money schemes were developed to ensure easy access to mobile money services. However, they have suffered severe authentication security challenges since implementing two-factor authentication (2FA). Therefore, this research developed a secure multi-factor authentication (MFA) algorithm for mobile money applications that combines personal identification number (PIN), one-time password (OTP), and biometric fingerprints to authenticate the mobile money subscribers. It also used the customer’s biometric fingerprints and the agent’s quick response (QR) code to authorise money withdrawal. The PINs and OTP are secured by secure hashing algorithm-256 (SHA-256) and biometric fingerprints by Fast IDentity Online (FIDO), where the Rivest-Shamir-Adleman (RSA) encryption protects the public/private key pair and the fingerprint templates. The QR codes, confidential financial information in the databases, and all the data before transmission to the remote databases are secured using Fernet encryption. A design science research approach was employed in the research using a mixed-method. The review results identified and grouped the threat models into attacks against privacy, authentication, confidentiality, integrity, and availability. The cryptographic functions and personal identification were the countermeasures. The survey identified authentication attacks, identity theft, phishing attacks, and PIN sharing as the crucial security issues Uganda’s mobile money systems encountered. The security analysis of the designed algorithm and developed native genuine mobile money (G-MoMo) applications proved that it provided robust security during authentication and ensured data confidentiality, integrity, privacy and user anonymity. It is highly effective against several security attacks and resilient to non-repudiation. The performance analysis results showed that the algorithm enhanced security but had high communication overhead and computational cost. Lack of a forward navigation button, lack of uniformity in the applications menu title, lack of search field options, lack of actions needed for recovery, and lack of help & documentation, were identified as the results of the usability issues with the native G-MoMo applications’ user interfaces. While the results of the usability testing showed that the native G-MoMo applications were learnable, effective, efficient, memorable, had few errors, satisfaction, ease of use, aesthetic, helpful, easy to integrate, and understandable. In conclusion, implementing a secure mobile money authentication using the ii novel approach combining multiple factors helps mobile money subscribers and other stakeholders trust the mobile money industry since the security goals are highly maintained.

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Prototype Development of Onboard Training Monitoring System for Merchant Marine Polytechnic Students

Gupron¹,

Saputra

Rizkiah

2021

2021 International Conference on ICT for Smart Society (ICISS)

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Design Science Research: A Suitable Approach to Scope and Research IT Service Catalogs

Cited by 4 publications

References 10 publications

Development of a secure multi-factor authentication algorithm for mobile money applications

Development of a secure multi-factor authentication algorithm for mobile money applications

Development of a secure multi-factor authentication algorithm for mobile money applications

Prototype Development of Onboard Training Monitoring System for Merchant Marine Polytechnic Students

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