Design studies for a financial management system for micro-credit groups in rural india

Parikh, Tapan S.; Ghosh, Kaushik; Chavan, Apala Lahiri

doi:10.1145/957205.957209

Cited by 82 publications

(12 citation statements)

References 4 publications

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“…Research studies have demonstrated that pictorial interfaces, fully embedded into cultural contexts, local meanings (Lalji & Good, 2008;Medhi et al, 2006) and user preferences (Frommberger & Waidyanatha, 2017;Lalji & Good, 2008), with little or no text are more useful for low-literate users than text-heavy apps (Medhi, Prasad, & Toyama, 2007;Medhi et al, 2006;Parikh, Ghosh, & Chavan, 2003). However, a few studies suggested augmenting, rather than eliminating, textbased features, as text could be perceived a status symbollack of it would encourage stigmatization of low-literate.…”

Section: User Interface Design For Low-literate Usersmentioning

confidence: 99%

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Understanding Interaction Design Challenges in Mobile Extreme Citizen Science

Pejović

Skarlatidou

2019

International Journal of Human–Computer Interaction

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Extreme citizen science is a bottom up practice used to empower people by supporting them, via processes and technological tools, to find solutions for local problems, but also to tackle major sustainability challenges of the 21 st century. Methods and tools based on mobile computing have been utilized by communities in various parts of the world, from the Congo Basin through the Amazonian rain forest. However, extreme citizen science initiatives often face severe challenges as predesigned technological solutions prove to be non-transferable to peculiar environments of rural developing regions. In this paper we collect and investigate evidence from the implementation of various extreme citizen science initiatives in the developing world. Our aim is to identify key obstacles towards their successful realization, mainly focusing on the problem of user interaction with mobile computing solutions. We conduct interviews with nine experienced researchers who all performed extensive fieldwork within these initiatives, and who reflect on the technology interaction, knowledge organization, inter-cultural, social and usability issues. Based on our analysis we report among others, symptomatic difficulties with abstractions, representational hierarchies, and navigation commands, as well as potential improvements that mobile technology developers can implement in order to create a more inclusive environment for extreme citizen science.

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Section: User Interface Design For Low-literate Usersmentioning

confidence: 99%

“…For low-literate users picture-based interfaces are often the most effective way of interaction with mobile computing technology (e.g. (Frommberger & Waidyanatha, 2017;Medhi et al, 2007;Parikh et al, 2003) and further in Section 2.2).…”

Section: Picture-based Interface Designmentioning

confidence: 99%

Understanding Interaction Design Challenges in Mobile Extreme Citizen Science

Pejović

Skarlatidou

2019

International Journal of Human–Computer Interaction

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“…Studies on the use of a GUI by rural communities with strong oral traditions suggest that members can more easily identify cultural icons and visualizations than using text-based technologies [15,16]. Visualizations of culture have a history from the earliest humans (e.g.…”

Section: Can Visualization Bridge the Gaps?mentioning

confidence: 99%

A New Visualization Approach to Re-Contextualize Indigenous Knowledge in Rural Africa

Rodil

Winschiers‐Theophilus

Bidwell

et al. 2011

Human-Computer Interaction – INTERACT 2011

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Current views of sustainable development recognize the importance of accepting the Indigenous Knowledge (IK) of rural people. However, there is an increasing technological gap between Elder IK holders and the younger generation and a persistent incompatibility between IK and the values, logics and literacies embedded, and supported by ICT. Here, we present an evaluation of new technology that might bridge generations and preserve key elements of local IK in Namibia. We describe how we applied insights, generated by ethnographic, dialogical and participatory action research, in designing a structure in which users can store, organize and retrieve user-generated videos in ways that are compatible with their knowledge system. The structure embeds videos in a scenario-based 3D visualization of a rural village. It accounts for some of the ways this rural community manages information, socially, spatially and temporally and provides users with a recognizable 3D simulated environment in which to re-contextualize de-contextualized video clips. Our formative in situ evaluation of a prototype suggests the visualization is legible to community members, provokes participation in design discussions, offers opportunities for local appropriation and may facilitate knowledge sharing between IK holders and more youthful IK assimilators. Simultaneously differing interpretations of scenarios and modeled objects reveal the limitations of our modeling decisions and raises various questions regarding graphic design details and regional transferability.

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“…More specifically, it appears that static hand-drawn representations are better understood than photographs or icons . Some authors note that the use of numbers is acceptable, as many non-literate people can read numerical digits (Parikh et. al., 2003a;Parikh et.…”

Section: Related Workmentioning

confidence: 99%

“…Some authors note that the use of numbers is acceptable, as many non-literate people can read numerical digits (Parikh et. al., 2003a;Parikh et. al., 2003b).…”

Section: Related Workmentioning

confidence: 99%

It’s not Just Illiteracy

Medhi

Cutrell

Toyama

2010

Electronic Workshops in Computing

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There is increasing interest in using computing applications towards the socioeconomic development of the poor. However, because poverty commonly correlates with illiteracy, researchers have identified various usability challenges that low-literate users may encounter in interacting with traditional text-based UIs. To counter such problems, researchers have proposed non-textual UIs for these users. However, most current work focuses exclusively on illiteracy (the inability to read) per se, with little recognition to other problems or the overall context in which a user is situated. In this paper we suggest that the inability to read is only one of several possible concerns that prevent useful interaction of existing computing (PC and mobile phone) UIs by low-literate users. Through our ethnographic and usability studies with 400 low-literate, low-income subjects across India, the Philippines and South Africa, we find a host of nuanced issues which mediate how a user interacts with computing technologies. Such issues include: cognitive difficulties, collaboration, cultural etiquette, experience and exposure, intimidation, mediation, motivation, pricing, power relations, social standing, and others. We observe that these factors can have far-reaching influence on the design of UIs as well as services for low-literate populations.

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Design studies for a financial management system for micro-credit groups in rural india

Cited by 82 publications

References 4 publications

Understanding Interaction Design Challenges in Mobile Extreme Citizen Science

Understanding Interaction Design Challenges in Mobile Extreme Citizen Science

A New Visualization Approach to Re-Contextualize Indigenous Knowledge in Rural Africa

It’s not Just Illiteracy

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