Design Thinking for Social Innovation in Health Care

Valentine, Louise; Kroll, Thilo; Bruce, Fraser; Lim, Christopher; Mountain, Rocky

doi:10.1080/14606925.2017.1372926

Cited by 34 publications

(26 citation statements)

References 18 publications

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“…In a full group discussion, these insights were subsequently synthesized and interest from participants in joining the network was gauged. This activity was adapted from literature on design-thinking, a process for developing collaborative and creative solutions to complex problems used in the context of healthcare, 17 and informed by both the University of Kansas' Community Tool Box and Prevention Solutions@EDC, which provided guiding concepts for the mission, vision, and value statements of organizations, 18 and instructions for how to conduct an interactive brainstorming activity. 19…”

Section: Planning Stagementioning

confidence: 99%

Planning an intersectoral network of healthcare and community leaders to advance trans-affirming care for sexual assault survivors

Saad

Burley

Miljanovski

et al. 2020

Healthc Manage Forum

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Sexual assault against transgender (trans) persons is a complex public health issue requiring the coordinated effort of multiple sectors to address. In response to a global call to improve health equity for persons of diverse gender identities, leaders across health and social service sectors need to enhance collaboration to champion trans-affirming care for sexual assault survivors. In collaboration with Egale Canada Human Rights Trust and the Ontario Network of Sexual Assault/Domestic Violence Treatment Centres, we have undertaken the development of an intersectoral network to connect trans-positive community organizations with hospital-based violence treatment centres to improve support services for trans survivors across Ontario. Guided by the Lifecycle Model for network development outlined by the National Collaborating Centre for Methods and Tools, we describe our approach to planning the intersectoral network, including key insights learned thus far and the potential of the network moving forward.

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Section: Planning Stagementioning

confidence: 99%

Planning an intersectoral network of healthcare and community leaders to advance trans-affirming care for sexual assault survivors

Saad

Burley

Miljanovski

et al. 2020

Healthc Manage Forum

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“…Furthermore, designers have been challenged to play a larger role in socially innovative design, to collaborate with diverse stakeholders, and to explore ideas using hands-on methods to create prototypes (Bjögvinsson et al, 2012). The use of DT to support SI in fields such as health care requires a move from the application of design as a process to applying design as a strategy to accomplish cultural transformation (Valentine, Kroll, Bruce, Lim, & Mountain, 2017).…”

Section: Dt and Simentioning

confidence: 99%

Social Movement Learning and Social Innovation: Empathy, Agency, and the Design of Solutions to Unmet Social Needs

Bennett

McWhorter

2019

Advances in Developing Human Resources

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The Problem Social innovation (SI) is integral to productive outcomes that resolve unmet social needs in various social movements throughout history, and it has become a movement of its own. SI provides a powerful place for social movement learning (SML) where solutions are often discovered through partnership of cross-sector affiliates who engage in creative work that often challenges the status quo in society. This learning is little understood let alone leveraged in the field of Human Resource Development (HRD). The Solution The purpose of this article is to explore SI as a site of SML and illuminate design thinking as an underlying learning process for the SI movement with implications for HRD. SI is predicated on sincerely held social values and more specifically empathy for others, and these are embedded in design thinking, which is a technique that HRD professionals can add to the toolbox and use when partnering with affiliates in corporate social responsibility projects, designing innovation initiatives, and working for social organizations. This article argues that learning to empathize with people who are subjects of innovation is a fundamental learning outcome in the social movement, as is agency, or the belief that one can act to create change, such as developing feasible and workable solutions to unmet social needs. The Stakeholders Stakeholders include HRD professionals, leaders and employers, social organizations and centers, and social movements and students in higher education that engage in SI projects that prepare them for working with innovation and to meet the social needs in society, whether home or abroad.

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“…The goal in all cases was to enhance patient or public participation in health care and enhance social relationships. Collaborative workshops occurred in the form of design sprints, co-design processes and think tank methodologies [ 73 , 74 , 81 ]. All these workshops were led by professional facilitators who were described as being ‘bricoleurs’, providing inspiration to participants, protecting the innovations, and linking them to resources.…”

Section: Resultsmentioning

confidence: 99%

“…The collective creation of social innovation in health (8/27 studies), either in cross-disciplinary actor teams or networks, has received greater attention. Firstly, the social innovation development process is used to overcome the siloed nature of health and to foster greater interdisciplinarity and intersectionality [ 61 , 62 , 66 , 67 , 69 , 81 , 82 , 87 ]. This is particularly well illustrated in relation to Chagas disease in Guatemala, where innovation in interventions involved collaboration from epidemiology, biology, anthropology, sociology, engineering and architecture, and various funding agencies, international non-governmental organisations, government and universities [ 61 ].…”

Section: Resultsmentioning

confidence: 99%

“…Within these teams, opportunity was created for the participation of non-expert actors. As described in these articles [ 61 , 74 , 81 ], the value of social innovation from a public health policy perspective is the opportunity it affords less powerful actors (patients, families, beneficiaries, community members) to contribute to new health solutions, drawing on experiential knowledge and personal knowledge that can meaningfully contribute to and complement expert or academic knowledge. Applying social innovation as a process in itself leads to new forms of power relations and empowerment.…”

Section: Resultsmentioning

confidence: 99%

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The application of social innovation in healthcare: a scoping review

Niekerk

Manderson

2021

Infect Dis Poverty

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Background Social innovation has been applied increasingly to achieve social goals, including improved healthcare delivery, despite a lack of conceptual clarity and consensus on its definition. Beyond its tangible artefacts to address societal and structural needs, social innovation can best be understood as innovation in social relations, in power dynamics and in governance transformations, and may include institutional and systems transformations. Methods A scoping review was conducted of empirical studies published in the past 10 years, to identify how social innovation in healthcare has been applied, the enablers and barriers affecting its operation, and gaps in the current literature. A number of disciplinary databases were searched between April and June 2020, including Academic Source Complete, CIHAHL, Business Source Complete Psych INFO, PubMed and Global Health. A 10-year publication time frame was selected and articles limited to English text. Studies for final inclusion was based on a pre-defined criteria. Results Of the 27 studies included in this review, the majority adopted a case research methodology. Half of these were from authors outside the health sector working in high-income countries (HIC). Social innovation was seen to provide creative solutions to address barriers associated with access and cost of care in both low- and middle-income countries and HIC settings in a variety of disease focus areas. Compared to studies in other disciplines, health researchers applied social innovation mainly from an instrumental and technocratic standpoint to foster greater patient and beneficiary participation in health programmes. No empirical evidence was presented on whether this process leads to empowerment, and social innovation was not presented as transformative. The studies provided practical insights on how implementing social innovation in health systems and practice can be enhanced. Conclusions Based on theoretical literature, social innovation has the potential to mobilise institutional and systems change, yet research in health has not yet fully explored this dimension. Thus far, social innovation has been applied to extend population and financial coverage, principles inherent in universal health coverage and central to SDG 3.8. However, limitations exist in conceptualising social innovation and applying its theoretical and multidisciplinary underpinnings in health research. Graphic abstract

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Design Thinking for Social Innovation in Health Care

Cited by 34 publications

References 18 publications

Planning an intersectoral network of healthcare and community leaders to advance trans-affirming care for sexual assault survivors

Planning an intersectoral network of healthcare and community leaders to advance trans-affirming care for sexual assault survivors

Social Movement Learning and Social Innovation: Empathy, Agency, and the Design of Solutions to Unmet Social Needs

The application of social innovation in healthcare: a scoping review

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