Designing A Conceptual Model for Smart Government in Indonesia using Delphi 2<sup>nd</sup> Round Validity

Arief, Assaf; Sensuse, Dana Indra

doi:10.1109/icacsis.2018.8618239

Cited by 8 publications

(6 citation statements)

References 33 publications

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“…This study attempts to gather more information on the characteristics of a super smart nation through a literature review. In addition, scenario planning techniques based on the Delphi methodology [24][25][26][27][28][29][30] are used to identify the possible challenges and solutions in building a super smart nation.…”

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

“…The literature review helped in developing the questionnaire for two to three rounds of interviews [24]. We limited the Delphi rounds to a maximum of three rounds, through consensus [24] approach, to choose the study variables for identifying the challenges, which were conducted from 21 June 2021 until 25 July 2021. The experts were asked to select the challenges for super smart nations by agreeing or disagreeing on a seven-point Likert scale (1 = strongly disagree and 7 = strongly agree).…”

Section: Methodsmentioning

confidence: 99%

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Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Penmetsa

Camara

2022

Sustainability

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Globally, countries are increasingly facing challenges regarding their national future post the COVID-19 pandemic with respect to decreasing and aging populations; dwindling workforces; trade wars due to restricted movement of goods, people, and services; and overcoming economic development and societal problems. Accordingly, we identify the challenges and corresponding solutions that act as pillars for a framework to build a super smart nation. We analyze 73 peer-reviewed research papers from Scopus index databases and use the Delphi methodology to identify the challenges, which include people and society, robots, technology, research and innovation, digital infrastructure, data, politics, governance, and sustainability. Further, we discuss the relevant solutions, including top leadership motivation and commitment; proactive steps from the government, development of policies; legal frameworks and laws; creation of awareness programs; use of advanced technologies (such as robotics and semantic technologies); and development of interoperable infrastructure; innovation ecosystem; sustainable energy sources; and global standards for education system through transformation of the education system. These novel insights have valuable practical and theoretical implications for guiding policymakers, industry leaders, and researchers in building a super smart nation.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

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Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Penmetsa

Camara

2022

Sustainability

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“…Smart government necessitates a robust infrastructure and policies, including the digital technologies policy and Internet of Things (IoT) cybersecurity policies, to optimize performance (Arief and Sensuse, 2019; Chatfield and Reddick, 2019). However, challenges like information security risks, cybersecurity threats, privacy concerns and the absence of regulations hinder the effective use of digital technology for policy implementation.…”

Section: Introductionmentioning

confidence: 99%

Framework for critical information infrastructure protection in smart government: a case study in Indonesia

Putro,

Sensuse,

Wibowo

2023

ICS

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Purpose This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks such as NIST Cybersecurity Framework and ISO 27001. Smart government is defined as the government administration sector of CII due to its similarity as a core of smart technology. Design/methodology/approach To ensure the validity of the data, the research methodology used in this paper follows the predicting malfunctions in socio-technical systems (PreMiSTS) approach, a variation of the socio-technical system (STS) approach specifically designed to predict potential issues in the STS. In this study, PreMiSTS was enriched with observation and systematic literature review as its main data collection method, thematic analysis and validation by experts using fuzzy Delphi method (FDM). Findings The proposed CII protection framework comprises several dimensions: objectives, interdependency, functions, risk management, resources and governance. For all those dimensions, there are 20 elements and 41 variables. Practical implications This framework can be an alternative guideline for CII protection in smart government, particularly in government administration services. Originality/value The author uses PreMiSTS, a socio-technical approach combined with thematic analysis and FDM, to design a security framework for CII protection. This combination was designed as a mixed-method approach to improve the likelihood of success in an IT project.

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“…In 2017, the Indonesian government initiated the 100 Smart City Movement program in provincial and district/city governments. The program collaborates with the Ministry of Communication and Information Technology, the Ministry of Public Works and Public Housing Development Planning, and the Presidential Staff Office in Indonesia [17]. This initiative program aims to support provincial, city, and district governments in formulating Master Plans further to optimize the use of information and communication technology, improve public services, and accelerate the potential resources that exist in each region.…”

Section: Introductionmentioning

confidence: 99%

An Empirical Validation of Foundation Models for Smart Government in Indonesia

Sensuse¹,

Arief²,

Mursanto³

2022

International Journal on Advanced Science, Engineering and Information Technology

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The implementation of digital government to improve the quality of public services requires transforming services from just "electronic" services to becoming more "smart" services. Therefore, the government needs a strategy and policy to prepare a foundation model to work properly to achieve this transformation goal. This study aims to develop and validate the foundation model for a smart government system suitable for Indonesia's government. The mixed-method based on the quantitative and qualitative approaches was used in this study to explore important dimensions and components of smart government, which further need to be validated based on the triangulation data sources. Data were collected from the literature review, in-depth interviews with experts, online surveys with Indonesia citizens, and focus group discussions. As a result, there are four dimensions, and eleven components founded important to design the models. Dimension one is infrastructure with two components, including ICT dan non-ICT. Dimension two is a structure with six components, including leadership, human resources, governance and management, structures bureaucracy, budget constraints, and planning and policy. Dimension three is a superstructure with two components, including Regulations and Laws dan Planning and Policy; dimension four is culture with two components, including organizational culture and individual culture. The structure dimension has been confirmed as the most important dimension for designing the foundation model, followed by infrastructure, superstructure, and cultural dimensions. This indicates that it is necessary to prepare the structure dimension and its components before adopting a smart government in Indonesia.

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Designing A Conceptual Model for Smart Government in Indonesia using Delphi 2^nd Round Validity

Cited by 8 publications

References 33 publications

Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Framework for critical information infrastructure protection in smart government: a case study in Indonesia

An Empirical Validation of Foundation Models for Smart Government in Indonesia

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Designing A Conceptual Model for Smart Government in Indonesia using Delphi 2nd Round Validity

Cited by 8 publications

References 33 publications

Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Building a Super Smart Nation: Scenario Analysis and Framework of Essential Stakeholders, Characteristics, Pillars, and Challenges

Framework for critical information infrastructure protection in smart government: a case study in Indonesia

An Empirical Validation of Foundation Models for Smart Government in Indonesia

Contact Info

Product

Resources

About

Designing A Conceptual Model for Smart Government in Indonesia using Delphi 2^nd Round Validity