Electronic-based Governance System (SPBE) or known as e-government is an effort to utilize information and communication technology to support government systems and improve the effectiveness and efficiency of government institutions' performance. The implementation of e-government is expected to improve the quality of public services. E-government in the country will usually face many obstacles that can be thwarted in its application. Previous research has discussed more about the constraints of e-government implementation in developing countries. This study aims to identify the obstacles faced in the application of SPBE/e-government in developing and developed countries. This research uses systematic literature review method by Kitchenham. The literature used in this study was taken from several digital putaka, namely ACM Digital Library, IEEE Xplore, Science Direct, and Scopus. The results of the study found that constraints in its application in developing and developed countries can be categorized into seven constraints / aspects, namely IT Infrastructure, Human Resources, Policy / Legislation, Politics, Economy, Geography and Culture. These constraints can be a reference for the government to make improvements in the implementation of SPBE so that the quality of services can be better.

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Good Governance and Smart Governments are optimising the use of ICT to change the characteristics of traditional government bureaucracy to smart government. The government opens itself by applying information technology in providing services to the citizen, businesses, and government under it. We are familiar with the concept of the term e-Government. Success in implementing e-Government is undoubtedly a concern of the government because it is the responsibility of the executive side. In achieving success, we also must look for barriers ahead. This study aims to find barriers and challenges so the success can be made. In this article, we will discuss the barriers and challenges to be implementing e-Government. The method used is a systematic review and qualitative analysis of using content analysis in empirical and theoretical studies. The results show the 34 main Barriers dan Challenges of e-Government services both in theory and implementation to get the right strategies and recommendation to improve public services.