Proceeding on International Conference of Science Management Art Research Technology 2020
DOI: 10.31098/ic-smart.v1i1.28
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Designing Assessment Model of Quality Management Maturity in Manufacturing Industry with TQM Approach

Abstract: The design of performance assessment and measurement models is an important factor for any organization in an effort to achieve the expected goals in the future and as a tool to assess the success of the company. One of the most important performance measures is quality management. An assessment model that can be used to measure the performance of quality management is the Quality Management Maturity (QMM) Model. Until now, there has been no research related to the design of the QMM assessment model in the man… Show more

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