Detecting and managing the mechanism of perceived meaningfulness of work and digital transformation in public sector health and social care services

Kuoppakangas, Päivikki; Stenvall, Jari; Kinder, Tony; Lindfors, Juha; Talonen, Antti

doi:10.1016/j.techfore.2023.122663

Cited by 5 publications

(4 citation statements)

References 42 publications

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“…However, an individual's perception of work is not entirely dependent on the objective characteristics of the work. "Sensemaking" activities occur in a social context (Kuoppakangas et al, 2023). Therefore, recent studies have focused on the impact of organizational contextual factors on work meaningfulness, such as policies and practices, leadership, workplace relationships and organizational culture (see Lysova et al, 2019 for a review).…”

Section: Introductionmentioning

confidence: 99%

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Meaningfulness at work: role of distributive justice, managerial respect and work self-efficacy

Peng,

Chen,

Yang

et al. 2024

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PurposeDrawing on signaling theory and the “signal transmission–interpretation–feedback” framework, this study explores the effects of perceived distributive justice and respect from managers on nurses' work meaningfulness and work effort in public hospitals in China and examines the moderating role of work self-efficacy.Design/methodology/approachWe collected 341 paired questionnaires for nurses and managers from four public hospitals in China. The data were analyzed by structural equation modeling and hierarchical regression analysis.FindingsDistributive justice and managers' respect for employees are positively related to work meaningfulness. Additionally, work self-efficacy negatively moderates this relationship. Work meaningfulness is positively related to work effort and fully mediates the relationships between perceived distributive justice and respect from the manager and work effort.Practical implicationsThis study provides useful insights for healthcare organizations to improve nurses' work meaningfulness from the perspectives of their material and emotional needs, according to their work self-efficacy characteristics, thus promoting their work effort. The findings offer important guidance for improving the effectiveness of grass-roots human resources to cope with unpredictable situations such as the COVID-19 pandemic.Originality/valueThis study focuses on the organization's environmental factors that affect the primary staff's work meaningfulness. Further, it analyzes the differences in signal interpretation among nurses with different work self-efficacy characteristics, thus providing new insights into work meaningfulness. Through manager–nurse pairing data, it reveals the important role of work meaningfulness in motivating work effort.

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Section: Introductionmentioning

confidence: 99%

“…However, an individual's perception of work is not entirely dependent on the objective characteristics of the work. “Sense-making” activities occur in a social context (Kuoppakangas et al. , 2023).…”

Section: Introductionmentioning

confidence: 99%

Meaningfulness at work: role of distributive justice, managerial respect and work self-efficacy

Peng,

Chen,

Yang

et al. 2024

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“…Digital transformation has become a pervasive force in organizations, reshaping how they operate and interact with employees, customers, and stakeholders (Kuoppakangas et al, 2023;Li, 2023). Human Resources (HR) functions are no exception, as they undergo significant changes in response to the digital revolution (Li, 2023).…”

Section: Introductionmentioning

confidence: 99%

“…Human Resources (HR) functions are no exception, as they undergo significant changes in response to the digital revolution (Li, 2023). Organizations are increasingly recognizing the importance of delivering high-quality HR services during this transformative process to ensure employee satisfaction, organizational effectiveness, and competitive advantage (Kuoppakangas et al, 2023;Li, 2023;Lazzeretti, 2023;Çalişkan, 2010;Makinde et al, 2023).…”

Section: Introductionmentioning

confidence: 99%

Adopting a Learning Organization Perspective for Improving Human Resources Service Quality During Digital Transformation

Hashim Alzadjali,

Jibolu Adedeji,

Mohammad Jamil Adwan

2023

Journal of Chinese Human Resources Management

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The study examined the relationship between adopting a learning organization perspective for improving HR service quality during digital transformation (d-HRM) and its impact on employee performance and HR service quality (QHRS). The analysis utilized a dataset with valid and reliable measurements. The d-HRM variable consisted of nine items, with satisfactory item loadings above 0.60, except for one item (d-HRM4) that was excluded due to a low loading value. The most influential item in forming the d-HRM variable was d-HRM7. The d-HRM variable demonstrated good internal consistency (Cronbach's Alpha=0.913), Composite Reliability (0.929), and Average Variance Extracted (0.621). The QHRS variable excluded two items (QHRS1 and QHRS2) and exhibited satisfactory reliability (Cronbach's Alpha=0.795), Composite Reliability (0.866), and AVE (0.618). The employee performance (EP) variable showed good internal consistency (Cronbach's Alpha=0.836), Composite Reliability (0.883), and AVE (0.603), with EP2 being the most influental item. The study found that 67.5% of the variance in employee performance and 61.2% of the variance in QHRS were determined by d-HRM. The remaining percentage suggest that there are other variables influencing both employee performance and HR service quality. No significant issues with multicollinearity were observed (VIF<10). The model met the eligibility requirements based on the Goodness of Fit test. The discriminant validity testing indicated that the overall validity of the variables exceeded the threshold of 0.60. The results supported the hypotheses, demonstrating significant positive influences of d-HRM on employee performance and QHRS through both direct and indirect relationships. The direct impact of d-HRM on QHRS was found to be the most influential. These findings contribute to understanding the role of a learning organization perspective in enhancing HR service quality during digital transformation and its impact on employee performance.

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Strategic management and business ecosystem scientific relations—key areas review

Sulich,

Soloducho-Pelc

2024

International Journal of Innovation Studies

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Detecting and managing the mechanism of perceived meaningfulness of work and digital transformation in public sector health and social care services

Cited by 5 publications

References 42 publications

Meaningfulness at work: role of distributive justice, managerial respect and work self-efficacy

Meaningfulness at work: role of distributive justice, managerial respect and work self-efficacy

Adopting a Learning Organization Perspective for Improving Human Resources Service Quality During Digital Transformation

Strategic management and business ecosystem scientific relations—key areas review

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