Determinants Influencing the Intention to Use Formal Credits of Business Households in Vietnam

Abstract

This study aims to evaluate factors of access to the intention to use formal credit of individual business households in Vietnam. With the simultaneous use of both qualitative and quantitative methods, the author interviewed 06 theoretical experts, 05 representatives from credit institutions and 12 representatives of households. Interview results helped add digital banking variable to the model as well as adjust the questionnaire and scale. Based on the results of the model, the variables include collateral and income, the number of years of experience of the head of household, the distance between the household to the credit institution, the digital banking and the loan procedure have a positive impact on the intention of accessing credit, but the experience of credit institutions has shown opposite results. Since then, the author gives some policy implications on collateral, digital banking with credit institutions and state management agencies in order to increase the households' access to financial services.