2023
DOI: 10.1108/jsit-09-2020-0166
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Determinants of continuous intention to use e-government services: an extension of technology continuance theory

Abstract: Purpose Despite the fact that the success of e-government services is contingent on their continuous usage, the continuance intention to use e-government services has received extremely little scholarly attention. This study aims to investigate the determinants of the residents’ continuous intention to use e-government services. Design/methodology/approach The research model was developed based on the integration of technology continuance theory along with trust, transparency and habit constructs. The author… Show more

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Cited by 7 publications
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References 79 publications
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