Determinants of Job Satisfaction among Nurses: Evidence from South Asian Perspective

Shah, Syed Mir Muhammad; Ali, Ramsha; Dahri, Abdul Samad; Brohi, Noor Ahmed; Maher, Zulfiqar Ahmed

doi:10.6007/ijarbss/v8-i5/4082

Cited by 28 publications

(22 citation statements)

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“…As evident in Pakistani context studies that healthcare remains an emotionally exhaustive workplace as an outcome of many factors typically, uncivil behavior from within and outside hospital premises (Laeeque, Bilal, Hafeez, & Khan, 2018) which plunges job satisfaction among nurses in public healthcare in context of Pakistan (Shah, Ali, Dahri, Ahmed & Brohi, 2018;Dahri & Hamid, 2018). Even though, incivility is very less known in literature and lacks exploration (Walker, 2014) specifically from Asian perspective (Ghosh, 2017).…”

Section: Introductionmentioning

confidence: 99%

The negative effect of incivility on job satisfaction through emotional exhaustion moderated by resonant leadership

Dahri¹,

Qureshi²,

Mallah³

2020

3C Empresa

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Job dissatisfaction challenge among nurses has a remarkable impact on patient safety and quality of any healthcare system. The study examines the negative effect of workplace incivility on job satisfaction among nurses through the mediation of emotional exhaustion and helps understand the moderating role of resonant leadership between emotional exhaustion and job satisfaction. The study adopts a cross-sectional self-administered survey design to collect 129 responses of registered nurses based on a stratified random sampling technique in Pakistan. Smart-PLS analyzed data revealed the statistically direct insignificant effect of workplace incivility and significant indirect effect on job satisfaction through emotional exhaustion. The results affirmed the emotional exhaustion mediation where resonant leadership had a significant positive moderating role that buffered the negative effect of emotional exhaustion on job satisfaction. Though potentially useful for HR managers, this study is exposed to sample and generalizability limitations. Therefore, opens consideration for solutions in further explorations.

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Section: Introductionmentioning

confidence: 99%

The negative effect of incivility on job satisfaction through emotional exhaustion moderated by resonant leadership

Dahri¹,

Qureshi²,

Mallah³

2020

3C Empresa

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“…Moreover, human resources have the ability to boost customer satisfaction. As work satisfaction by employees leads to customer satisfaction (Homburg & Stock, 2005) and satisfaction always leads towards better performance (Shah et al, 2018). Both environmental contribution and human resources are CSR practices.…”

Section: Introductionmentioning

confidence: 99%

Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior

Jermsittiparsert¹,

Siam²,

Issa³

et al. 2019

10.5267/j.uscm

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“…According to [123], JS is the most repeatedly studied variable with turnover. According to the study of [157], JS is the strong predictor of intention to stay in healthcare organizations. According to [163], constructs like job satisfaction comes in regularity with turnover intentions as it considered synonyms for each other.…”

Section: Job Satisfaction (Js) and Turnover Intentions (Tois)mentioning

confidence: 99%

The role of psychological empowerment and job satisfaction on turnover intentions directly and indirectly through affective commitment on registered nurses in healthcare industry of twin cities (Islamabad and Rawalpindi) of Pakistan

Rafiq

Shah

Sajjad

et al. 2020

IJET

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The shift from financial capital to the human capital has brought a significant change in the workplace and market. The role of nurses is getting crucial day by day and there is great need of retention of nurses in order to sustain the smooth operation of hospitals. Nurses’ turnover has gained much importance and has become a concern for the hospitals. Psychological empowerment plays a vital role in retention of the employees and in return leads to success of the organization. Proper psychological empowerment and job satisfaction build such an environment that leads to develop people and enhance their affective commitment in industry like service industry, particularly in healthcare industry where the first impression of an organization is portrayed by their nurses. Researchers and practitioners have paid much of their attention to understand this phenomenon. The aim of the study is to investigate the role of psychological empowerment and job satisfaction on nurses’ turnover intentions directly and indirectly through affective commitment. This study filled the gap by investigating such relationships in healthcare industry which has previously neglected, particularly at nurses level. A total of 520 questionnaires have been distributed in registered public and private hospitals located in twin cities of Pakistan. Structural Equation Modeling (SEM, AMOS) was employed to test hypotheses. This study showed relationships and interesting findings with mediation analysis. Findings of this study are important for top management of hospitals. In order to retain nurses, this study offers the theoretical and practical implications which could be used to enhance the affective commitment of nurses and reduce the turnover intentions.

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Determinants of Job Satisfaction among Nurses: Evidence from South Asian Perspective

Cited by 28 publications

References 0 publications

The negative effect of incivility on job satisfaction through emotional exhaustion moderated by resonant leadership

The negative effect of incivility on job satisfaction through emotional exhaustion moderated by resonant leadership

Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior

The role of psychological empowerment and job satisfaction on turnover intentions directly and indirectly through affective commitment on registered nurses in healthcare industry of twin cities (Islamabad and Rawalpindi) of Pakistan

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