Determinants of skills shortages and hard-to-fill vacancies in the hospitality sector

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“…The analysis of skill shortages and hard-to-fill vacancies is especially relevant in the hospitality sector (Marchante, Ortega, & Pagán, 2006). According to Mayhew and Keep (1999), the hospitality sector is characterized by the presence of low wages, unsociable and long hours and family unfriendly shift patterns, rare incidences of equal opportunities and male domination of higher and better paid work.…”

Dividing the Spoils? Mining and Tourism in South Africa

“…In general, wages have been noted to be low in the tourism and hospitality sectors (Zampoukos and Ioannides, 2011:31;Baum, 2002:347;Marchante et al, 2006:791 Earle, 2008. Working conditions and wages in the tourism sector are, for a variety of reasons, bad in the South African context such that Earle (2008:34) characterised the tourism sector as labour-intensive, with flexible hours and employing many seasonal and/or casual workers; a high staff turnover and usually with low wages (see also THETA, 2005:6).…”

National Scarce Skills within the Professional Chef’s Sector in South Africa

“…The kitchen brigade skills shortage is a worldwide phenomenon. Studies related to issues of skills shortage of chefs has been done in various countries, such as Australia (Robinson et al 2010), United Kingdom (Pratten & O'Leary, 2007), and Spain (Marchante et al, 2006).Skills shortage in the hospitality industry is shared by both developed and developing countries (Goldsmith & Mohd Zahari, 1994: 28;Robinson et al, 2010: 483). Assembling from other authors Baum (2002: 347) indicates a list of reasons for the hospitality industry'slow attractiveness such as the propensity towards low wages (but not when skills shortages reverse it), predominance of unsocial working hours, weak career opportunities, high turnover, and male biases in higher positions.…”