2020
DOI: 10.1080/19427867.2020.1714844
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Determinants of users’ perceived taxi service quality in the context of a developing country

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Cited by 36 publications
(15 citation statements)
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References 66 publications
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“…The term "paratransit" means something wholly different in Africa's developing countries from the meaning used in developed countries; from its inception to its vehicle types to its operations. In developed countries, paratransit usually means a point-to-point flexible demand-responsive transport service customised with special requirements for the elderly and the disabled (Behrens et al, 2017;Askari et al, 2021). For Africa's developing countries, paratransit "refers to demand-driven, unscheduled public transport provided by small operators, typically in mini-to medium-sized buses" (Jennings and Behrens, 2017).…”
Section: Shifting To Evs [Electric Vehiclesmentioning
confidence: 99%
“…The term "paratransit" means something wholly different in Africa's developing countries from the meaning used in developed countries; from its inception to its vehicle types to its operations. In developed countries, paratransit usually means a point-to-point flexible demand-responsive transport service customised with special requirements for the elderly and the disabled (Behrens et al, 2017;Askari et al, 2021). For Africa's developing countries, paratransit "refers to demand-driven, unscheduled public transport provided by small operators, typically in mini-to medium-sized buses" (Jennings and Behrens, 2017).…”
Section: Shifting To Evs [Electric Vehiclesmentioning
confidence: 99%
“…Tang et al (2020) [72] proposed a model to analyze the route choice behaviour of taxi drivers for determining the next passenger in the urban road network. Askari et al (2020) [73] estimated the main factors of passengers' perceptions of fixed-route taxi services in Shiraz and indicated that the behaviour of taxi drivers is the strongest factor. (iv) Intelligent algorithm applications.…”
Section: Taxi Service Improvementmentioning
confidence: 99%
“…Paratransit in Africa's developing countries differs substantially from that of developed countries, from its inception to its vehicle types to its operations. In developed countries, paratransit usually means a pointto-point flexible demand-responsive transport service customised with special requirements for the elderly and the disabled (Behrens et al, 2017;Askari et al, 2021). The Americans with Disabilities Act of 1990, for example, requires paratransit drivers to be trained and paratransit vehicles to be equipped with specialised lifts, doors, seating, a global positioning system (GPS) and dispatch systems (ADA, 1990).…”
Section: Introductionmentioning
confidence: 99%