2020
DOI: 10.32479/ijeep.10237
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Determination of Consumer Switching Barriers to Use Prepaid Electricity Systems in the Household Sector in Makassar, Indonesia

Abstract: A new alternative of electricity bill payment exists in Indonesia at present, namely prepaid systems. The system is intended to facilitate customers in electricity saving where the electricity utilization could be adjusted. In reality, however, post-paid electricity system utilization still receives great demand. As a consequence, it could not suppress electricity consumption. This research aims to learn factors inhibiting consumers to switch to prepaid electricity systems for their electricity consumption. A … Show more

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Cited by 7 publications
(5 citation statements)
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“…Pertamina as the only company assigned by the government in the supply of fuel and LPG in Indonesia and PT. PLN is the only company that provides electricity to the people of Indonesia (Nugroho, 2005, Karim et al, 2021Romadhoni and Akhmad, 2020). One of the macroeconomic assumptions listed in the State Revenue and Expenditure Budget is world oil prices and national oil production.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Pertamina as the only company assigned by the government in the supply of fuel and LPG in Indonesia and PT. PLN is the only company that provides electricity to the people of Indonesia (Nugroho, 2005, Karim et al, 2021Romadhoni and Akhmad, 2020). One of the macroeconomic assumptions listed in the State Revenue and Expenditure Budget is world oil prices and national oil production.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Penelitian sebelumnya, meneliti faktor yang menjadi pendorong penolakan implementasi LPB antara lain kurangnya sarana konsultansi dan edukasi dari pemerintah ataupun perusahaan listrik ke pelanggan dan juga terdapat faktor politis [1], faktor kebiasaan penggunaan listrik pascabayar, faktor ketidaktahuan pelanggan terhadap produk baru dan faktor persepsi terhadap listrik pascabayar [11]. Selain itu, penelitian lain menyebutkan terkait faktor pendukung penerimaan LPB antara lain pelanggan dengan pendapatan tinggi dalam kurun waktu lima tahun dan orang lanjut usia cenderung menolak LPB sedangkan keluarga kecil lebih cenderung menerimanya [4].…”
Section: Pendahuluanunclassified
“…Postpaid and prepaid electricity users both exist in Indonesia [4]. The mode of payment is the primary distinction between prepaid and postpaid services.…”
Section: Introductionmentioning
confidence: 99%
“…A token number is typically used as the credit and entered into the electricity meter. With each additional watt of electricity used, the credit balance will decrease [4]. Customers are thought to be able to control their electricity usage by doing this [5].…”
Section: Introductionmentioning
confidence: 99%