Determining guests’ willingness to pay for hotel room attributes with a discrete choice model

Masiero, Lorenzo; Heo, Cindy Yoonjoung; Pan, Bing

doi:10.1016/j.ijhm.2015.06.001

Cited by 113 publications

(73 citation statements)

References 48 publications

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“…Since we take the perspective of defining the best locations based on the ability to attract demand, it is of interest to us to analyse models aiming to explain how customers make their choices. Masiero, Heo and Pan (2015) notice that there are limited studies focusing on the relationship between hotel attributes and room pricing from a customer perspective. The authors propose a new discrete choice model for determining the customer's willingness to pay based on a set of room attributes.…”

Section: Related Workmentioning

confidence: 99%

Hotel location when competitors may react: A game-theoretic gravitational model

2018

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Section: Related Workmentioning

confidence: 99%

Hotel location when competitors may react: A game-theoretic gravitational model

2018

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“…One important area in the tourism and hospitality literature is the investigation of the factors that influence the selection of hotel accommodation by guests, as well as their willingness to pay for hotels rooms with specific attributes. Many studies around the world have investigated the key attributes which affect guests' hotel selection [13,14], while other researchers have tried to connect the key hotel attributes to pricing issue [15,16].…”

Section: Introductionmentioning

confidence: 99%

Examination of Individual Preferences for Green Hotels in Crete

2020

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The hospitality sector is experiencing a massive transformation currently. Hotels are currently receiving considerable criticism over their practices concerning energy, environmental, as well as resource management. As a result, managerial practices in the hospitality sector have come under scrutiny. All these developments have given rise to the concept of the ‘smart’ hotel. The smart hotel concept has received considerable attention in the relevant literature in the last few years. However, the majority of this attention has either focused on the technical side (i.e., examining smart hotels from a technological standards perspective), or adopted a rather limited perspective, choosing to focus on specific managerial practices within smart hotels (i.e., environmental management). The current paper aims to address this gap in the literature through the utilization of stated preferences discrete choice modeling methodology. Through this methodology, the paper evaluates tourists’ preferences for a wider range of managerial practices and policies pertaining to smart practices in the hospitality sector. According to the empirical findings, tourists exhibit strong and negative preferences towards the automation of the service delivery process. In addition to that, respondents were very strongly opposed towards hotels without international certification standards for their operations. On the opposite side, tourists expressed very strong and positive preferences towards water management policies (particularly policies aiming to reduce and reuse water resources). Finally, respondents exhibited strong and positive preferences towards different energy-saving technologies within hotels.

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“…Pesquisas recentes têm demonstrado haver algumas diferenças quanto a preferências e comportamentos entre os consumidores que viajam a lazer em relação aos que viajam a negócio (RHEE;YANG, 2014;YE et al, 2014;LEHTO;PARK;GORDON, 2015;MASIERO;HEO;PAN, 2015;XIE et al, 2015).…”

Section: Introductionunclassified

Proposição Teórica De Uma Relação Mediada-Moderada No Setor Hoteleiro

Almeida¹,

Sincorá²,

Pelissari³

2020

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Este ensaio teórico ao possuir um enfoque reflexivo e posicionado, permitiu mediante uma revisão sistemática da literatura conferir contornos e estrutura para se discutir o tema de interesse do artigo: o efeito moderador do motivo da viagem na relação mediada entre a qualidade do serviço, satisfação e lealdade. A partir dos resultados obtidos pela avaliação dos conteúdos teóricos dos construtos do estudo, pôde-se fornecer um terreno fértil para o estabelecimento de relações hipotéticas entre eles. Dessa forma, a articulação da literatura apresentada conferiu justificação teórica para formulação das respectivas proposições do trabalho: a satisfação medeia a relação entre a qualidade do serviço e a lealdade do consumidor no ambiente hoteleiro (H1) e; o motivo da viagem modera a força da relação entre a qualidade do serviço e a satisfação do consumidor no ambiente hoteleiro (H2). Este estudo contribui teoricamente para a literatura sobre lealdade no setor de hospedagem brasileiro, por propor uma nova possibilidade de investigação que indica nuances diferentes sobre quais dimensões da qualidade podem influenciar mais a satisfação do consumidor, conforme o motivo da viagem, indicando, portanto, que os meios de hospedagem poderiam atuar em modalidades distintas ao atenderem cada tipo de consumidor.

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Determining guests’ willingness to pay for hotel room attributes with a discrete choice model

Cited by 113 publications

References 48 publications

Hotel location when competitors may react: A game-theoretic gravitational model

Hotel location when competitors may react: A game-theoretic gravitational model

Examination of Individual Preferences for Green Hotels in Crete

Proposição Teórica De Uma Relação Mediada-Moderada No Setor Hoteleiro

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