Developing a Conceptual Framework for Knowledge Sharing Behavior by Considering Emotional , Social and Cognitive Intelligence Competencies

Abstract

Present age is called knowledge economy age. Hence, many organizations think about using tools like knowledge management for their survival. Human activities such as knowledge sharing among organizational members are the basis of knowledge management process in organizations. In many scientific articles, the impact of human traits such as intelligent on knowledge is discussed. Present study is a descriptive survey-type. It aims at studying the impact of employees' intelligent components on knowledge sharing behavior. Data collection method is a three-part questionnaire and the sample size includes 105 employees of an organizations. Content validity was supported by elites and the reliability of the questionnaire was proved by Chronbach's alpha ratio. All data were analyzed by correlation test and multivariate regression. Likewise, intelligent components were studied by Boyatzis' model. Research findings indicate that social intelligence and emotional intelligence impact on knowledge sharing behavior positively and significantly. Also, the relationship between the aspects of emotional intelligence (self-management, self-awareness) and the aspects of social intelligence (social awareness and relations management) with knowledge sharing behavior was supported.

The nexus between emotional intelligence and types of knowledge sharing: does work experience matter?

“…Similarly, Goh and Lim (2014) found that emotional intelligence influences one's willingness to share his or her knowledge in the context of MNCs in Malaysia. Some more studies confirmed the positive impact of emotional intelligence on knowledge sharing (Abzari et al, 2014;Arabshahi et al, 2013;Arakelian et al, 2013;Obermayer-Kov acs et al, 2015;Naz et al, 2019). A few studies were also conducted to test the significance of emotional intelligence dimensions towards knowledge sharing.…”

“…For example, Arakelian et al (2013) found that selfawareness, social awareness and relationship management dimensions of emotional intelligence positively impacted knowledge sharing. Likewise, Abzari et al (2014) found that self-management and self-awareness positively impacted knowledge sharing behaviour. Similarly, the empirical studies in Indian context also showed a positive influence of emotional intelligence on overall knowledge sharing (Ansari and Malik, 2017;Tamta and Rao, 2017;Priyadarshi and Premchandran, 2019).…”

“…Moreover, the importance of employees' emotional factors in enhancing knowledge sharing has been stressed recently, as employees are the key agents in taking the decision to share knowledge with others (Mohammed and Kamalanabhan, 2019). Till now, limited research has been conducted to understand the relationship of emotional constructs with knowledge sharing of employees and only aggregate view of knowledge sharing has been studied (Karkoulian et al, 2010;Arakelian et al, 2013;Goh and Lim, 2014;Abzari et al, 2014;Tamta and Rao, 2017;Ansari and Malik, 2017;Naz et al, 2019) ignoring the differences that exists between tacit and explicit types of knowledge sharing. To fill the above-mentioned gaps in research, this study aims to examine the individual impact of emotional intelligence on both tacit and explicit forms of knowledge sharing.…”

Is Introversion an Obstacle in Tacit Knowledge Sharing through Socialization? A Study on how Personality Traits Influence Knowledge Sharing Behavior

“…Studies have revealed a relation between personality traits and knowledge sharing behavior: Lee & Al-Hawamdeh (2002) found that employees' communication style and motivation influenced their knowledge sharing behavior. Another example is Abzari, Shahin, & Abasaltian (2014) whose study results indicate that emotional and social intelligence have a significant impact on knowledge sharing behavior. The relation between knowledge sharing and personality traits will be discussed further in this paper.…”

Exploring Emotional Intelligence Trait Enablers for Knowledge Sharing: An Empirical Study

“…People may keep themselves out of a knowledge exchange if they feel they can beneit more by hoarding their knowledge rather than by sharing it (Davenport and Prusak, 1998). Abzari et al (2014) have identiied that social and emotional competence have an impact on employees' knowledge sharing behaviour. Also, the effect of emotional intelligence competency has been proved to be positive and signiicant on knowledge sharing behaviour.…”