Developing a Holistic Model for Assessing the ICT Impact on Organizations: A Managerial Perspective

Saleem, Farrukh; Salim, Naomie; Altalhi, Abdulrahman H.; AL-Ghamdi, Abdullah S. AL-Malaise; Ullah, Zahid; Qayyum, Noor ul

doi:10.31209/2018.100000002

Cited by 4 publications

(3 citation statements)

References 48 publications

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“…Furthermore, the case study approach provides the space to explore multiple ideas: (i) for the researchers to observe interesting facts and practice applying them in an organization, (ii) and to develop a strong result to support the proposed research paradigm [53]. The case study approach has largely supported and applied in different studies related to ICT investments and evaluation [49,50,54,55].…”

Section: Methodsmentioning

confidence: 99%

Enterprise Architecture and Organizational Benefits: A Case Study

Saleem

Fakieh

2020

Sustainability

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Enterprise architecture (EA) is a framework that consists of multiple processes to align business strategies with information technology (IT) architecture. It helps the organization standardize business operations and incorporate systems in different layers to achieve business goals and organizational benefits. This study focuses on identifying organizational benefits that can be achieved through EA implementation. The study comprises three main phases: (i) benefits realization (from literature review), (ii) benefits reconfirmation (from EA experts), and (iii) benefits validation (through a case study). Specifically, the benefits considered in this study are related to EA products, services, and strategies are known as: (i) business agility, (ii) creating competitive advantage, and (iii) increasing value. The study covers a vast literature review to define the current status of EA and organizational benefits. In addition, the study incorporates a number of measuring factors for each EA benefits with the help of a literature review. The initial findings reconfirmed and modified based on the experts’ opinions collected through interview sessions. The research applied the grounded theory and qualitative approach to analyze the interview sessions. Accordingly, using the experts’ advice, we proposed a model to show the steps and guidelines for assessing EA organizational benefits using corresponding measuring factors and sub-criteria. Finally, the proposed model validated through an in-depth case study to get final confirmation and see the model fits reality. Overall, this research highlight the potential benefits an organization can achieve from EA framework implementation. The proposed framework can assist EA decision-makers to understand and realize the EA benefits and its assessment process.

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Section: Methodsmentioning

confidence: 99%

Enterprise Architecture and Organizational Benefits: A Case Study

Saleem

Fakieh

2020

Sustainability

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“…This perspective highlights the enterprise's high dependency over ICT applications and even more complexity in evaluating the business benefits generated from those ICT applications [6,18,33,34]. The ICT in an organizations not only consisting on information systems and enterprise systems, rather it also considers a combination of several other resources such as computers, networks, communication tools, data transformation tools and etc.…”

Section: Introductionmentioning

confidence: 99%

The Impact of ICT Applications in the Development of Business Architecture of Enterprises

2016

International Journal of Managerial Studies and Research

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“…On the other side, airlines, banks, telecommunications, and university are using multidimensional methods as well for measuring business values or nonfinancial factors as a measuring return from the investments. As extracted from literature review post implementation measurement fall in two different categories; first return on investment (ROI) using non-financial benefits [10], [21]- [23], while second one is by evaluating using nonfinancial measuring factors [4], [11], [14]. It is understood from the case studies that post-multidimensional (for measuring nonfinancial return) and ROI (for measuring financial return) are the most common approach organization for using ICT evaluation.…”

Section: Ict Project's Investments: Common Practices In Case Studiesmentioning

confidence: 99%

General Characteristics and Common Practices for ICT Projects: Evaluation Perspective

AL-Ghamdi¹,

Saleem²

2018

ijacsa

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Developing a Holistic Model for Assessing the ICT Impact on Organizations: A Managerial Perspective

Cited by 4 publications

References 48 publications

Enterprise Architecture and Organizational Benefits: A Case Study

Enterprise Architecture and Organizational Benefits: A Case Study

The Impact of ICT Applications in the Development of Business Architecture of Enterprises

General Characteristics and Common Practices for ICT Projects: Evaluation Perspective

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