2019
DOI: 10.1080/1553118x.2019.1629935
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Developing a Strategic Model of Internal Crisis Communication: Empirical Evidence from Nigeria

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Cited by 20 publications
(25 citation statements)
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References 117 publications
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“…This is an indication of significant and positive relationship between ICC and affective commitment with large-size effect, confirming H6 ( β = .574, p < .001, f 2 = 0.491) as a hypothesis is fully supported. This result is also in line with the studies of Adamu and Mohamad (2019a) and Frandsen and Johansen (2011) that urge employees to have cognitive, affective, and behavioral reaction to crisis in order to achieve overall psychological wellbeing and commitment. In addition, the past studies have also highlighted that these components demonstrate commitment as a psychological state that characterizes the relationship of employees with their organization and the consequence of the decision whether to continue the membership of the organization or not (Allen & Meyer, 1996).…”
Section: Resultssupporting
confidence: 88%
“…This is an indication of significant and positive relationship between ICC and affective commitment with large-size effect, confirming H6 ( β = .574, p < .001, f 2 = 0.491) as a hypothesis is fully supported. This result is also in line with the studies of Adamu and Mohamad (2019a) and Frandsen and Johansen (2011) that urge employees to have cognitive, affective, and behavioral reaction to crisis in order to achieve overall psychological wellbeing and commitment. In addition, the past studies have also highlighted that these components demonstrate commitment as a psychological state that characterizes the relationship of employees with their organization and the consequence of the decision whether to continue the membership of the organization or not (Allen & Meyer, 1996).…”
Section: Resultssupporting
confidence: 88%
“…The finding supports H1 and suggested that SMU can increase PK in youth OPP. This confirmed the findings from previous studies (i.e., Adamu & Mohamad, 2019;Andersen et al, 2016;Gottfried et al, 2017;Ohme, 2020;Schafer, 2020;Weeks et al, 2017) which found that SMU is an antecedent of PK. For example, the incidental exposure to political news in social media may lead to incident learning, although gaining knowledge is not the main purpose of using social media platforms (Valeriani & Vaccari, 2016).…”
Section: H1supporting
confidence: 92%
“…Social media has also been identified as the antecedent to PK apart from political participation. It has a positive relationship with knowledge levels by helping youth on seeking information on political activities (Adamu & Mohamad, 2019;Andersen et al, 2017;Gottfried et al, 2017;Ohme, 2020;Schafer, 2020;Weeks et al, 2017). The association between PK and media consumption also is found in online platforms (Lee & Xenos, 2019) which suggests the feasibility of this relationship on the social channels.…”
Section: Social Media Usagementioning
confidence: 89%
“…Current trend of crisis communication studies primarily focusing on proactively organizational tactics and strategies responds towards crisis during the period after the crisis occurred (Taylor, 2010). In fact, Adamu and Mohamad (2019) stated the concept of internal crisis communication has recently been given attention, due to the fact that internal stakeholders are proven to be the heart of any organization. (Frandsen & Johansen, 2012).…”
Section: Problem Statementmentioning
confidence: 99%
“…The impact of crisis being classified as a threat that damage organization reputation and effects the interactions of stakeholders (Coombs, 2007). Recent study on crisis communication area focusing on interrelationships between crisis events, communication strategies, and crisis perceptions (Adamu & Mohamad, 2019). These three elements are crucial to gain further understanding on their relationship with organization crisis respond.…”
Section: Introductionmentioning
confidence: 99%