2011
DOI: 10.1080/10705422.2011.571091
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Developing a Strategy to Meaningfully Engage Stakeholders in Program/Policy Planning: A Guide for Human Services Managers and Practitioners

Abstract: Stakeholder participation can be a valuable component of program/policy development in the human services. However, service users and other stakeholders often experience it as tokenistic and having little effect. Although management literature recommends stakeholder participation and social work ethics promote it, agency leaders and practitioners are given little guidance on how to design participation initiatives that integrate stakeholders' input into agency decision making. This article focuses on creating … Show more

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Cited by 3 publications
(1 citation statement)
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“…Based on our qualitative observations, we see a relationship between approaches to decision making and team outcomes such as mutual understanding, progress toward stated goals, and satisfaction in partnerships. Effective collaboration processes rely on inclusive decision spaces that allow collaborators to engage divergent views (Daniels & Walker, 2001;Norton, 2007;Woodford & Preston, 2011). In this example, when collaborators openly address the question of "who do we involve in this research" in a space in which decision making is shared, that space of interaction becomes an opportunity for the team to learn from the differences in how they explicitly and implicitly view stakeholders.…”
Section: How Do We Decide Who To Involve? Differences In Decision Makmentioning
confidence: 99%
“…Based on our qualitative observations, we see a relationship between approaches to decision making and team outcomes such as mutual understanding, progress toward stated goals, and satisfaction in partnerships. Effective collaboration processes rely on inclusive decision spaces that allow collaborators to engage divergent views (Daniels & Walker, 2001;Norton, 2007;Woodford & Preston, 2011). In this example, when collaborators openly address the question of "who do we involve in this research" in a space in which decision making is shared, that space of interaction becomes an opportunity for the team to learn from the differences in how they explicitly and implicitly view stakeholders.…”
Section: How Do We Decide Who To Involve? Differences In Decision Makmentioning
confidence: 99%