Developing a systemic lessons learned knowledge model for organisational learning through projects

Transferring project management knowledge: lessons learned in open standards projects

“…Both pragmatic and abstract understanding of a proposed research project can be formulated from these specific lessons (Carillo, Ruikar & Fuller 2013;Duffield & Whitty 2015;Milton 2010;Newall 2004;Reich & Hager 2014). Table 1 outlines both the pragmatic and the abstract lessons that have been incorporated into the proposal for the ARC LP160100524-CONie open standard research project.…”

“…For example, Kerzner (2013), in the 11 th edition of an engineering project management textbook, writes that 'lessons learned' from experience are an important part of project risk management. The 'lessons learned' concept has also been considered from an organizational perspective (Schindler & Eppler 2003), a knowledge transfer perspective (Newell 2004), a learning perspective (Milton 2010), a systems perspective (Duffield & Whitty 2015) and a project perspective (Sense 2007).…”

Learning Lessons from Software Implementation Projects: An Exploratory Study

“…Shore () cites organisational culture and systematic biases such as “illusion of control” and “selective perception” as impediments to discussing project failures, whilst Hall and Sapsed () point out that challenges to knowledge management in organisations may come from individuals who, lacking appropriate motivation and encouragement to share, “hoard” knowledge and prevent it from being assimilated elsewhere. Many of the above challenges were addressed in a study by Duffield and Whitty () where a model, SyLLK, was proposed to enable project organisations to “conceptualise how they learn from past project experiences and distribute successful project know‐how across an organisational network of elements such as individual learning, culture, social, technology, process and infrastructure”.…”

Measuring Experiential Learning: An Approach Based on Lessons Learned Mapping

“…In the instruction document for the assignment, students are introduced to the concept of lessons learned with more details. Emerging from the definition provided by NASA (see [21]), those are defined as knowledge or understanding gained by experience (which may be positive, as in a successful test or mission, or negative, as in a mishap or failure) that should be actively taken into account in future projects. In this definition, LL are conceived as knowledge artifacts that convey experiential knowledge derived from success or failure of a task, decision, or process, that when reused, can positively impact an organization's performance [22].…”