Developing a tool for intellectual capital assessment: an individual‐level perspective

Abstract

This paper aims to develop a model for assessing and valuing the intellectual capital of an organization by gathering data from individual employees. Also, the paper empirically investigates the relationship between intellectual capital and a specific dimension of employees’ performance. Two surveys were conducted on employees of a leading company in the Italian food product market. The sample analysed comprises 1117 observations. A structural equation modelling (SEM) methodology was used to define the measurement model and to determine the relations between intellectual capital and employees’ performance. The model for intellectual capital assessment developed in this paper may integrate already existing intellectual capital frameworks. The three dimensions of intellectual capital identified mutually affect and have a positive effect on employees’ performance. Our findings contribute to the discussion in the promising research stream of intellectual capital management. As limitations, this study focuses on a single company, and it exclusively adopts individual‐level perceptual indicators. These elements make it difficult for any inter‐company comparison.

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“…Individuals having a high level of job satisfaction develop positive attitudes toward job such as more efficiency and productivity on organizational activities and so their performance increase; and they display less behavior of absenteeism and leave (Ozkalp & Kirel, 2010). Related researches found an affirmative correlation between intellectual capital and job satisfaction (Channar, Talraje, & Bai, 2015;Leal, et al, 2015;Moon & Kim, 2006;Longo & Mura, 2011;Mura & Longo, 2013).…”

“…This capital derives from the interaction of these three dimensions. Human capital is an individual's necessary idea structure, experiences and talents for serving the aims of organization and presenting solutions to all the customers (Mura & Longo, 2013;Stewart, 1997). In an organization, human capital is the source of innovations and has the potential of unlimited renewable (Hobikoglu, 2011).…”

“…So they become committed to school. Related researches set forth a positive relationship between intellectual capital and organizational commitment (Chen & Wang, 2009;Chen et al, 2012;Ghorbanhosseini, 2013;Mura & Longo, 2013;Zeinoddini, Esfahani, & Soleimani, 2015). Thus, the researcher has formulated the following hypothesis: H1: School's structural capital perceived by teachers has significantly and positively relation with teachers' organizational commitment.…”

“…At the present time, while the value of tangible assets is decreasing, the importance of intangible assets is increasing day by day (Huang, Luther, & Tayles, 2007;Powell & Snellman, 2004). Intangible assets constitute to make value and innovations in the competition environment (Bontis, 1998;Mura & Longo, 2013;Tayles, Webster, Sugden, & Bramley, 2005).…”

Review of the literature on the techniques and methods for measuring Intellectual Capital

“…La investigación de Mura, M., & Longo, M. (2013) "Developing a tool for intellectual capital assessment: an individual-level perspective" desarrolla un modelo para evaluar el Capital intelectual de una organización utilizando 1117 observaciones de colaboradores individuales, examinando la relación entre el CI y el rendimiento laboral mediante la aplicación de encuestas. La investigación demuestra la aplicabilidad del modelo para la medición de CI y resalta una alta correlación entre CI y desempeño de las personas en la muestra materia de estudio.…”