Developing an integrated quality improvement program

Bennett, Gail; Baker, Ona G.

doi:10.1016/0196-6553(90)90090-f

Cited by 6 publications

(1 citation statement)

References 8 publications

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“…Variations on a TQM model of strategic management have been implemented by the National Blue Cross and Blue Shield Association [36]; by the Joint Commission's Agenda for Change and the Hospital Research and Education Trust [28]; by Baxter Healthcare Corporation [37] and Group Health Insurance Plans [38].…”

Section: Implementation Of Tqmmentioning

confidence: 99%

The evolution of quality in the US health care industry: an old wine in a new bottle

Asubonteng

McCleary

Munchus

1996

International Journal of Health Care Quality Assurance

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Explores the evolution of the quality issue within the health-care industry and also the significance of quality in the health industry along with the historical origins of quality management. Reviews applications of total quality management in the health care industry along with implementation issues. Concludes that a fundamental understanding of the process of total quality management is an absolute requirement.

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Section: Implementation Of Tqmmentioning

confidence: 99%

The evolution of quality in the US health care industry: an old wine in a new bottle

Asubonteng

McCleary

Munchus

1996

International Journal of Health Care Quality Assurance

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Managing for Change: A Departmental Quality Improvement Program (QIP)

Cyr

1991

Healthc Manage Forum

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The development and implementation of an integrated Quality Improvement Program (QIP) for the Department of Surgery at The Hospital for Sick Children was approached as a problem-solving process by which departmental managers could bring about change so that actual results would align more closely with desired outcomes. A planned and systematic process was developed, through which managers are able to reach decisions about when and where to make useful changes that result in improved quality of care and services provided. Three useful techniques were employed: team-building, continuing education and quality circles.

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La gestion du changement: Un programme d'amélioration de la qualité (PAQ) du service

Cyr¹

1991

Healthc Manage Forum

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L'élaboration et la mise en oeuvre d'un programme intégré d'amélioration de la qualité (PAQ) au Service de chirurgie du Hospital for Sick Children ont été abordées comme un processus de solution aux problèmes grâce auquel les directeurs de services pourraient apporter des changements de telle sorte que les résultats concrets correspondent davantage aux résultats voulus. Un processus planifié et systématique a été élaboré au moyen duquel les directeurs peuvent prendre des décisions par rapport au moment et au lieu où effectuer des changements utiles qui permettent d'améliorer la qualité des soins et des services offerts. Trois techniques utiles ont été employées: la constitution d'équipes, la formation permanente et les cercles de qualité.

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Developing an integrated quality improvement program

Cited by 6 publications

References 8 publications

The evolution of quality in the US health care industry: an old wine in a new bottle

The evolution of quality in the US health care industry: an old wine in a new bottle

Managing for Change: A Departmental Quality Improvement Program (QIP)

La gestion du changement: Un programme d'amélioration de la qualité (PAQ) du service

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