“…Because of these limitations, there is a major emphasis on statutory services and crisis management (Strydom, Schiller & Orme, 2020). This results in critical case care which turn into a bureaucratic approach that lacks an empathetic response and leaves services fragmented Agere, Tanga & Kang'ethe, 2017;Hope & van Wyk, 2018;Lizano & Barak 2015;Lombard, 2008;Mathews, & Martin, 2016;Matthias, 2015;Ndonga, 2014;Patel & Hochfeld, 2011;Schmid, 2012;Schmid, 2014;Strydom, 2010;van Huyssteen & Strydom, 2016;Vetfuti, Goliath & Perumal, 2019).…”