Developing Best Practices for Technical Services Cross-Institutional Collaboration

Maurer, Margaret Beecher; Gammon, Julia A.; Pollock, Bonita

doi:10.1080/01639374.2012.733795

Cited by 4 publications

(3 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Libraries are providing digital support in terms of instruction, webinars, and off-campus access to electronic resources, databases, and archives, as well as negotiating and collaborating with publishers and database vendors to increase access to electronic databases and resources. Before the pandemic, several efforts have been made to increase collaboration and partnership among libraries to solve problems that are beyond the ability of a single institution (Maurer, Gammon, & Pollock, 2013;Patterson, 2009;Simpson, 1997). This perhaps owes to declining financial support, coupled with the ever-increasing need to incorporate new technology into library services (Burich, Casey, Devlin, & Ivanitskaya, 2006).…”

Section: Discussionmentioning

confidence: 99%

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

Ayeni

Agbaje

Tippler

2021

EBLIP

View full text Add to dashboard Cite

Objective – Libraries have had to temporarily shut their doors because of the COVID-19 pandemic, resulting in the provision of online and remote services. This review analyzed services offered by libraries, the technological tools used, and the challenges facing libraries during the pandemic. Methods – This study employed a systematic literature review, following the PRISMA checklist (Moher at al., 2009). The Building Blocks search strategy was employed to search for keywords of concepts in Library and Information Science Abstract (LISA), Library and Information Science Technology Abstract (LISTA), Library Science Database, Web of Science (WoS) core collections, and Google Scholar. A set of inclusion and exclusion criteria was pre-determined by the authors prior to database searching. Quality assessment of included studies was performed using the Mixed Methods Appraisal Tool (Hong et al., 2018). A tabular approach was used to provide a summary of each article allowing the synthesis of results, which led to the identification of eight broad categories of services provided by libraries in included studies. Results – The first set of searches from the 5 databases produced 3,499 results. After we removed duplicates and applied the inclusion and exclusion criteria based on titles and abstracts, 37 potentially relevant articles were identified. Further screening of the full-text led to the final inclusion of 23 articles used for the qualitative synthesis. The majority of the studies were conducted in the United States of America (n= 6, 26.1%), followed by India (n=4, 17%), and China (n=2, 8.7%). The remaining studies were carried out in United Kingdom, Ireland, Canada, Mexico, Romania, Czech Republic, Indonesia, Pakistan, Nigeria, Lesotho, and Zimbabwe. The most common method used in selected studies was the case study (n= 11, 48%), followed by survey (n=7, 30.4%), content analysis (n=4, 17.4%), and mixed methods (n=1, 4.3%). The majority of the studies were carried out in academic libraries (74%), while the rest were based on medical, public, and special libraries. Findings show that the majority of academic libraries in the included studies are providing and expanding access to electronic resources (n=16, 69.6%) and increasing open access resources and services (n=11, 47.8%). More so, most academic libraries are assisting in virtual education and teaching endeavors of faculty and students (n=13, 56.5%). In addition, some medical and public libraries are bolstering public health safety through health literacy (n=12, 52.2%), supporting research efforts, and engaging in virtual reference services, among others. In order to carry out these services, libraries are harnessing several educational, social networking, communication, and makerspaces technologies. Most of the libraries in the included studies reported budgetary challenges, and the need for new ICT infrastructure and Internet service as they move their services online. Conclusion – This review found that libraries are adapting in a number of ways to continue their roles in meeting patrons’ needs in spite of the growing challenges posed by COVID-19 restrictions and lockdown. For libraries to thrive in these trying times, there must be a well-structured approach to ensuring continuity of services. Libraries should prioritize the acquisition of electronic resources as well as increase their efforts to digitize resources that are only available in printed copies. As library services have predominantly shifted online, there should be concerted effort and support from government and funding agencies to equip libraries with the technological facilities needed to provide cutting-edge services. The quality assessment of the included studies shows that there is need for rigor and transparency in the methodological description of studies investigating library services provision in a pandemic. This review provides an overview of the ways libraries have responded to the challenges posed by a global pandemic, and hence will be of use and interest to all librarians especially those in health and academic sectors.

show abstract

Section: Discussionmentioning

confidence: 99%

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

Ayeni

Agbaje

Tippler

2021

EBLIP

View full text Add to dashboard Cite

show abstract

“…Several instances of cooperation among catalogers from different institutions exist, but the most natural opportunities for partnership are frequently within the same organization, as was the case at CUB. 5 Falk, Hertenstein, and Hunker describe a successful collaborative effort among catalogers from various cataloging units at Bowling Green State University to create a new cataloging manual, resulting in more transparency among the decentralized units. 6 A similar endeavor was undertaken at Troy University, where catalogers across three campuses collaborated to create an online policy and procedures manual.…”

Section: Literature Reviewmentioning

confidence: 99%

Making Beautiful Music Metadata Together

Long¹,

Bonjack²,

Kalwara³

2019

LRTS

View full text Add to dashboard Cite

This paper discusses how the Howard B. Waltz Music Library and the University of Colorado Boulder’s Metadata Services Department cooperated to resurrect and complete a long-dormant retrospective conversion cataloging project involving musical scores and vinyl records. It addresses the resources that both groups brought to the relationship; the collaborative process by which decisions were made; the implementation plan and challenges; and how fostering a culture of customer service within the Metadata Services Department contributed to the project’s success. It also contrasts Colorado’s project with two other cooperative music cataloging projects and explains how its approach can serve as a model to other libraries who have significant cataloging backlogs or hidden collections but may feel hindered by the lack of specialized in-house cataloging expertise.

show abstract

“…Better results " … common practices that led to success" (Maurer, Gammon & Pollock, 2013) "A technique or methodology that, through experience and research, has reliably led to a desired or optimum result." (McCutcheon, 2008) "Practices which are most appropriate under the circumstances, esp.…”

Section: Appendixmentioning

confidence: 99%

Are Best Practices Really Best? A Review of the Best Practices Literature in Library and Information Studies

Druery¹,

McCormack²,

Murphy³

2013

EBLIP

View full text Add to dashboard Cite

the terms of the Creative Commons-Attribution-Noncommercial-Share Alike License 2.5 Canada (http://creativecommons.org/licenses/by-ncsa/2.5/ca/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly attributed, not used for commercial purposes, and, if transformed, the resulting work is redistributed under the same or similar license to this one. AbstractObjective -The term "best practice" appears often in library and information science literature, yet, despite the frequency with which the term is used, there is little discussion about what is meant by the term and how one can reliably identify a best practice.Methods -This paper reviews 113 articles that identify and discuss best practices, in order to determine how "best practices" are distinguished from other practices, and whether these Evidence Based Library and Information Practice 2013, 8.4 111 determinations are made on the basis of consistent and reliable evidence. The review also takes into account definitions of the term to discover if a common definition is used amongst authors.

show abstract

Developing Best Practices for Technical Services Cross-Institutional Collaboration

Cited by 4 publications

References 0 publications

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

Making Beautiful Music Metadata Together

Are Best Practices Really Best? A Review of the Best Practices Literature in Library and Information Studies

Contact Info

Product

Resources

About