2017
DOI: 10.1186/s12913-017-2722-1
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Development and validation of a structured observation scale to measure responsiveness of physicians in rural Bangladesh

Abstract: BackgroundResponsiveness of physicians is the social actions that physicians do to meet the legitimate expectations of service seekers. Since there is no such scale, this study aimed at developing one for measuring responsiveness of physicians in rural Bangladesh, by structured observation method.MethodsData were collected from Khulna division of Bangladesh, through structured observation of 393 patient-consultations with physicians. The structured observation tool consisted of 64 items, with four Likert type … Show more

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Cited by 10 publications
(17 citation statements)
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“…The statistically significant Bartlett's test and > 0.80 KMO statistic indicated the data suitability for the factor analysis . In this study, the KMO index was 0.86 for VPI patients and 0.92 for VPI parents.…”
Section: Resultsmentioning
confidence: 50%
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“…The statistically significant Bartlett's test and > 0.80 KMO statistic indicated the data suitability for the factor analysis . In this study, the KMO index was 0.86 for VPI patients and 0.92 for VPI parents.…”
Section: Resultsmentioning
confidence: 50%
“…Factor analysis was also applied, which is usually used for a construct validation test . Construct validity assesses whether the observed data are consistent with theoretically derived predictions.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…Finally, to address the growing mistrust in the service providers, contextually aligned treatment guidelines exploiting telemedicine technology [41,42] should be developed. Service providers should be trained and directed to provide services equitably and professionally [43,44], while those in charge should address their legitimate demands, especially those pertaining to workplace security.…”
Section: Policy Recommendationsmentioning
confidence: 99%
“…There have been efforts to capture the newer constructs (e.g. empowering service providers, mutual responsibility, increased confidence of service users) using psychometric measures and structured observations, which have been tested and are now moving into multi-country validation [2, 14, 20]. Others have been using approaches such as the Bellwether approach, outcome mapping and process tracing to assess changes in duty-bearers’ actions as a consequence of such interventions [3, 27, 28].…”
Section: Introductionmentioning
confidence: 99%