Development and validation of an instrument to measure organizational cultures’ support of Business Process Management

Schmiedel, Theresa; Brocke, Jan vom; Recker, Jan

doi:10.1016/j.im.2013.08.005

Cited by 151 publications

(221 citation statements)

References 47 publications

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“…Table 2 reports that Cronbach's α and CR were above the cut off value of 0.7, hence indicating acceptable individual and internal reliabilities (Schmiedel et al, 2014). Table 2 also reports that AVE scores exceeded the 0.5 threshold, whereas the square root of AVE of each construct was greater than the correlations involved in the remaining constructs.…”

Section: /( /()( ! -mentioning

confidence: 95%

Examining the key determinants towards online pro-brand and anti-brand community citizenship behaviours

Wong

Haddoud

Kwok

et al. 2018

IMDS

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Section: /( /()( ! -mentioning

confidence: 95%

Examining the key determinants towards online pro-brand and anti-brand community citizenship behaviours

Wong

Haddoud

Kwok

et al. 2018

IMDS

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“…Therefore, we cannot make statements about organizational elements that may influence the repeated use of models or other objects, even though it is possible that certain organizational beliefs and values would influence intentions towards repeated use. One example of such a possible scenario is a culture dominated by beliefs of teamwork, responsibility, customer orientation and excellence -which has been shown to be conducive to business process management initiatives [71], including the (repeated) use of models. Still, the qualitative insights gained provide some empirical material for further theorizing and quantitative measurement.…”

Section: Accepted Manuscriptmentioning

confidence: 99%

Repeated use of process models: The impact of artifact, technological, and individual factors

Nolte

Bernhard

Recker

et al. 2016

Decision Support Systems

Self Cite

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Business process modeling has received a lot of attention from practitioners and researchers alike.Organizations make significant investments into process modeling in terms of training, tools and resources. Yet, having invested into creating large process model collections, process models often fall into disuse, provoking the impression that the initial investment has been lost. While previous work has aimed at exploring model re-use as a design principle, our work examines repeated use of a model as a behavior and thus aims at identifying factors that facilitate or hinder the repeated use of process models by individual users. We develop a conceptual model of factors that can influence an individual's intention to repeatedly use process models. We evaluate this model through a cross-sectional survey of process model users from a large European financial institution. Our results indicate the importance of quality and ease of understanding of process models to repeated use, alongside individual factors, such as motivation and individual expertise. We identify means that help organizations to promote the repeated use of process models, which can assist them to increase the benefits of process modeling.

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“…The bias of nonresponse was analyzed based on t-test for the firm's performance variables, considering initial (pilot study) and final (full study) observations, as was done before (Schmiedel, Vom Brocke, & Recker, 2014). No significant differences were observed for these variables.…”

Section: Measurement Model and Validationmentioning

confidence: 99%

Business value of IT capabilities: effects on processes and firm performance in a developing country

Oliveira

Maçada

Oliveira

2016

RBGN

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Purpose -This article proposes an integrated three-stage model, which tests the impact of IT capabilities at the firm level.Design/methodology/approach -The measurement model was constructed from the following research phases: i) assessment of the variables by experts in the fields of IS and business; ii) survey pretest; and iii) pilot survey. The full survey was applied to managers from IT and business fields in Brazil's largest organizations, and was analyzed through Structural Equation Modelling.Findings -The results of the full survey allow us to conclude about the relationships that exist between IT capabilities, information quality and performance processes. Performance processes partially mediate the impact of IT capabilities on firm performance.Originality/value -The results presented contribute to the academic and management aspects, for they allow: i) to replicate the model in other research contexts (national, international) and evaluating incremental improvements of IT capabilities on firm performance; ii) the identification of intermediate performance indicators, associated with the use of IT, and the concentration of energy of organizations in the measurement of IT effects on business processes; iii) the adoption of the model for horizontal analysis of IT performance in large companies, from the perspective of business and IT managers.

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Development and validation of an instrument to measure organizational cultures’ support of Business Process Management

Cited by 151 publications

References 47 publications

Examining the key determinants towards online pro-brand and anti-brand community citizenship behaviours

Examining the key determinants towards online pro-brand and anti-brand community citizenship behaviours

Repeated use of process models: The impact of artifact, technological, and individual factors

Business value of IT capabilities: effects on processes and firm performance in a developing country

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