Development of a “Flow Process Scale” to Measure Flow Among Web Users

Saxena, Anshu; Khurana, Amulya; Kothari, D. P.; Jain, Sudhir

doi:10.1300/j179v02n04_04

Cited by 6 publications

(15 citation statements)

References 11 publications

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“…Perceived satisfaction and purchase intention (Cronbach α = 0.881, 0.944) were derived from Flavián et al (2006) and Jarvenpaa et al (2000), respectively. The items for flow (Cronbach α = 0.825) was adapted from Saxena et al (2004).…”

Section: Methodsmentioning

confidence: 99%

“…Flow (Saxena et al, 2004;Skadberga and Kimmel, 2004) had the impacts on consumers' cognitive trust and purchase intention, respectively. Figure 1 showed the research framework.…”

Section: Sample and Data Collectionmentioning

confidence: 99%

“…Perceived satisfactions and purchase intentions were the consequences of consumers' cognitive attitudes. Flow (Saxena et al, 2004;Skadberg and Kimmel, 2004) had the impacts on consumers' cognitive trust and purchase intention, respectively. Figure 1 showed the research framework.…”

Section: Sample and Data Collectionmentioning

confidence: 99%

“…Moreover, this study adopted flow in the framework in order to investigate the effects of consumer's motivation and flow on cognitive attitudes. Previous studies applied flow theory to the field of human-computer interaction (Finneran and Zhang, 2005;Hoffman and Novak, 1996;Koufaris, 2002;Saxena et al, 2004). However, it was still scarce in the past to investigate the effect of motivation and flow on cognitive trust by combining the theory of motivation and flow.…”

Section: Theoretical Contributionmentioning

confidence: 99%

“…In recent years, numerous studies indicated that the flow theory could explain the interaction between people and information systems (Finneran and Zhang, 2005;Hoffman and Novak, 1996;Koufaris, 2002;Saxena et al, 2004); for example, by gaining insights into consumers' website browsing behaviors (Skadberg and Kimmel, 2004). In computer-mediated environments, flow was a seamless sequence of responses facilitated by machine interactivity (Novak et al, 2000).…”

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confidence: 99%

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The mediation of cognitive attitude for online shopping

Chang

Chih²,

Liou³

et al. 2016

Information Technology &Amp; People

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Users who downloaded this article also downloaded: (2016),"Organizational structure and enterprise systems implementation: theoretical measures and a benchmark for customer teams", Information Technology & People, Vol. 29 Iss 3 pp. - Access to this document was granted through an Emerald subscription provided by emerald-srm:172635 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

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Section: Methodsmentioning

confidence: 99%

“…Flow (Saxena et al, 2004;Skadberga and Kimmel, 2004) had the impacts on consumers' cognitive trust and purchase intention, respectively. Figure 1 showed the research framework.…”

Section: Sample and Data Collectionmentioning

confidence: 99%

Section: Sample and Data Collectionmentioning

confidence: 99%

Section: Theoretical Contributionmentioning

confidence: 99%

mentioning

confidence: 99%

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The mediation of cognitive attitude for online shopping

Chang

Chih²,

Liou³

et al. 2016

Information Technology &Amp; People

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Validated Questionnaires in Flow Theory: A Systematic Review

2023

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Psychological flow has been measured in several areas to analyse to what extent users are engaged in particular tasks, and is relevant in the design of products like software, videogames, and eLearning courses. Although there is an unknown number of questionnaires for evaluating different aspects of psychological flow, the research problem faced in this paper is the analysis of the validity of these questionnaires, since it has only been probed for some of them. Thus, our goal is to synthesize the current evidence regarding validated questionnaires in the English language for psychological flow measurement by conducting a systematic review according to the PRISMA framework. As a result, we found a total number of 34 validated questionnaires to assess flow. The number of their items ranged from 3 to 66, while 63 different dimensions of optimal experiences were taken into consideration. Moreover, the contexts of use differed, including methods to assess flow intensity, prevalence, variations, proneness, metacognitions, in crowds, observed, as dimensions of autotelic personalities, or to differentiate flow from clutch states. As a consequence, this paper facilitates the selection of the questionnaires for research or applied aims, far beyond the classic dichotomy of prevalence–proneness. Moreover, we present a reinterpretation of the nine-dimensional scheme of flow in stages, and recommend future research for engineering and computer science.

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The Role of Virtual Environment in Online Retailing: State of the Art and Research Challenges

et al. 2022

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The aim of the paper is to systematically analyse the effects of the online environment on customers’ behaviour in order to offer a first, comprehensive state-of-the-art of the research on this topic. By analyzing a final sample of 105 papers, 4 themes have been identified, according to the theoretical lenses adopted by scholars. Results show that the traditional stimuli–organism–responses approach (also known as S–O–R) is the most frequently applicable conceptual framework for the analysis of the effects of the online setting, and worth mentioning are the modifications to the original S–O–R model proposed by scholars, which allow considering the specificities of the online environment.

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Development of a “Flow Process Scale” to Measure Flow Among Web Users

Cited by 6 publications

References 11 publications

The mediation of cognitive attitude for online shopping

The mediation of cognitive attitude for online shopping

Validated Questionnaires in Flow Theory: A Systematic Review

The Role of Virtual Environment in Online Retailing: State of the Art and Research Challenges

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