Development of a sustainable balanced scorecard framework

Nikolaou, Ioannis E.; Tsalis, Thomas Α.

doi:10.1016/j.ecolind.2013.04.005

Cited by 101 publications

(72 citation statements)

References 37 publications

(60 reference statements)

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“…Thus, when attempting to implement an SBSC in an SME one needs to ensure that sufficient time is assigned at the beginning of the process to strategic analysis. Further challenges are related to a lack of adequate guidelines for SBSC development [40].…”

Section: The Sbsc Development Process In Smesmentioning

confidence: 99%

“…However, the diversity of resources required-e.g., with respect to financing, personnel, time and know-how-simultaneously represents a major challenge in SME applications [1,8,15,40].…”

Section: The Sbsc Development Process In Smesmentioning

confidence: 99%

“…Lack of resources [1,8,15,40] Partly given (lack of know-how and time) Behavioral challenges [25] Not given Immaturity of strategic management and project management [38] Partly given…”

Section: Challengesmentioning

confidence: 99%

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Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

et al. 2016

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Abstract:Given the economic importance of small and medium sized enterprises (SMEs) and their need for strategic sustainability management, this paper examines the concept of Sustainability Balanced Scorecard (SBSC) with respect to SMEs. This case study describes the development of an SBSC in a middle-sized Austrian brewery. The existing methods used in SBSC creation were adapted to suit the company's specific needs. The findings show that when developing an SBSC it is important to take specific SME characteristics into account and apply methods that allow for adaptation to the prevailing conditions, such as strategic management, organizational structure and resources. In the case study special attention was paid to strategy analysis and thereby the creation of a solid basis for the SBSC. Furthermore, the results show SBSC development is not a process of distinct consecutive steps, as it is often suggested in the literature, but rather that it is a complex process marked by iterative steps. Moreover, the paper highlights the supporting factors and challenges experienced. Whereas top management support, the presence of a project team and high employee involvement were identified as key supporting factors, a lack of specific resources and blurry strategy formulation exert negative influence on the development process. The results presented here should help other SMEs in their development of an SBSC. The paper stimulates scientific discourse on sustainability and strategic management by highlighting the relevant supporting factors and challenges.

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Section: The Sbsc Development Process In Smesmentioning

confidence: 99%

“…However, the diversity of resources required-e.g., with respect to financing, personnel, time and know-how-simultaneously represents a major challenge in SME applications [1,8,15,40].…”

Section: The Sbsc Development Process In Smesmentioning

confidence: 99%

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Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

et al. 2016

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“…Knowledge and technology for sustainable development are achieved by learners through formal and/or informal transfer processes. Therefore, a sustainable base for lifelong learning and training processes includes Sustainable Employees Education, Employee Professional Sustainability, Sustainable Management Know-how, and Employee Reaction Competency [10,[34][35][36][37][38][39][40][41][42][43]79]. The Sustainable Employees Education criterion composing eco-friendly and sustainable supply chain activities in service training, seminar, or technical exchange programs merges domain knowledge with the organizational partnership to respond to the environmental awareness of employees [37].…”

Section: Learning and Growthmentioning

confidence: 99%

Multicriteria Decision Analysis to Develop Effective Sustainable Development Strategies for Enhancing Competitive Advantages: Case of the TFT-LCD Industry in Taiwan

Kuo

Lin

et al. 2016

Sustainability

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Abstract:In the Internet of Things era, panel displays play a major role in human life, because humans frequently use liquid crystal displays to monitor their electrical devices. The display industry creates remarkable economic output, but every manufacturing process inevitably has some undesirable effects on the environment. With the increasing awareness of environmental protection, balanced development is necessary to address the emerging market trends. However, short-sighted manufacturing corporations that focus solely on financial performance can achieve only short-term profits. The purpose of this study was to develop the most effective sustainable improvement strategies that can enhance competitive advantages in real-world situations. The proposed method combines the balanced scorecard and a new hybrid modified multiple attribute decision-making model which together adopt the DEMATEL technique to construct the influential network relation map and develop the DEMATEL-based ANP with the VIKOR method to deliver strategies that integrate environmental sustainability and competitive advantage. Finally, a real-world case study applying the proposed method to the cases of liquid crystal display manufacturers was conducted. Then, this paper discusses the effective use of natural resources, development of enterprises, and sustainable competitive advantage in this context. Various manufacturers, communities, and stakeholders can benefit from the coopetition solutions explained by the proposed method.

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“…The possibility to benchmark the performance of different water utilities is a relevant incentive towards the improvement in the quality of services; starting from the recent sunshine regulation, a performance assessment system is presented by [43]. The analysis presented in this article is based on an updated version of the Accountability Index (AI) proposed by [44] (see also [33,45,46]). It is a straightforward scoring system based on a four-level measurement scale:…”

Section: Scoring Systemmentioning

confidence: 99%

A New Framework for Assessing the Sustainability Reporting Disclosure of Water Utilities

2018

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Sustainability reporting is becoming more and more widespread among companies aiming at disclosing their contribution to sustainable development and gaining legitimacy from stakeholders. This is more significant for firms operating in a public services' context and mainly when supplying a fundamental public resource, like water utilities. While the literature on sustainability reporting in the water sector is scant, there is an increasing need to study the usefulness and quality of its sustainability disclosures to adequately inform the stakeholders about the activities of water utilities to protect this fundamental resource and general sustainable development. This article presents a novel assessment framework based on a scoring technique and an empirical analysis on the sustainability reports of Italian water utilities carried out through it. The results highlight a low level of disclosure on the sustainability indicators suggested by the main sustainability reporting guidelines (Global Reporting Initiative, (GRI), and Sustainability Accounting Standard Board, (SASB)); most companies tend to disclose only qualitative information and fail to inform about some material aspects of water management, such as water recycled, network resilience, water sources, and effluent quality. These findings indicate that sustainability reporting is mainly considered as a communication tool, rather than a performance measurement and an accountability tool, but also suggest the need for a new and international industry-specific sustainability reporting standard.

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Development of a sustainable balanced scorecard framework

Cited by 101 publications

References 37 publications

Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

Multicriteria Decision Analysis to Develop Effective Sustainable Development Strategies for Enhancing Competitive Advantages: Case of the TFT-LCD Industry in Taiwan

A New Framework for Assessing the Sustainability Reporting Disclosure of Water Utilities

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