Development of intelligent agents through collaborative innovation

Kot, Mateusz; Leszczyński, Grzegorz

doi:10.2478/emj-2019-0018

Cited by 4 publications

(5 citation statements)

References 30 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The constant advancement of RPA and AI is hard to keep up with; however, following these global trends can provide companies with competitive advantages and domination in the market (Kot & Leszczyński, 2019). It is worth-while stressing that the comprehensive potential contributed by RPA to organisations across all industries should encourage their development and adaptation of a digital transformation strategy.…”

Section: Future Rpa Opportunitiesmentioning

confidence: 99%

Robotic Process Automation — a driver of digital transformation?

Siderska

2020

Engineering Management in Production and Services

View full text Add to dashboard Cite

The paper introduces Robotic Process Automation (RPA), which is an emerging and cutting-edge conception of business processes automation, based on the notion of software robots or artificial intelligence workers. The paper is conceptual as it discusses the fundamentals behind this idea, synthesises the knowledge of technology, and presents it in a new context. It is based on the author's considerations and the literature review, which contributes to the insight into the basic understanding of RPA technology as well as systematises and clarifies RPA definitions, identifies market trends, formulates a set of predictions for further development of this technology, and highlights directions for future inquiry. Additionally, logical arguments are proposed for considering RPA as a technology that enables and advances digital transformation. Moreover, criteria are indicated for business processes suitable for RPA. Nowadays, the robotisation of business processes a s innovative technology is more often practically implemented than it is investigated by research. Published papers outline real examples of implemented cases of RPA technology in organisations that mainly represent service industries. These case studies allow identifying possible advantages and risks derived from RPA implementation. Recent studies also report benefits of the RPA application in terms of productivity, costs, service quality, and error reduction. Some authors propose the criteria for selecting processes suitable for automation and robotisation. This paper constitutes a foundation for new research aimed at filling knowledge gaps in this area. Responding to the call by van der Aalst, academic discourse on RPA must be initiated.

show abstract

Section: Future Rpa Opportunitiesmentioning

confidence: 99%

Robotic Process Automation — a driver of digital transformation?

Siderska

2020

Engineering Management in Production and Services

View full text Add to dashboard Cite

show abstract

“…Digital transformation is being influenced by various technologies (Nosalska & Mazurek, 2019;Siderska & Jadaan, 2018). Therefore, the continuous advancement of both AI and robotic process automation provides companies with competitive advantages and market dominance (Kot & Leszczyński, 2019). The goals and objectives of the organization are influenced by digital transformations in operations, which affect the organization's products, processes, structure, and business concept (Matt et al, 2015).…”

Section: Digital Transformationmentioning

confidence: 99%

RPA as a Challenge Beyond Technology: Self-Learning and Attitude Needed for Successful RPA Implementation in the Workplace

Gómez Gandía,

Gavrila Gavrila,

de Lucas Ancillo

et al. 2024

J Knowl Econ

View full text Add to dashboard Cite

Companies are immersed in a process of digitalization that transforms business models and creates value due to the increase in technology. The adoption of new technologies has a great impact on organizations, not only at an economic level but also on their products, processes, and human resources. This process will result in a series of necessary changes to align with their internal competencies and optimize the investment made. This digitalization generates a digital transformation that affects both large companies and SMEs, with the result that new technologies are subject to continuous change, requiring the development and training of workers with the necessary skills to cope with it. Within this transformation, the automation of processes is a constantly growing topic in the business world, as it generates a series of benefits for organizations that they would not otherwise be able to acquire. Process automation reduces the workload in repetitive processes and provides more time for employees to attend to end-customer requests. The adoption of this technology will provide the company to be adapted to a changing world experiencing an increase in productivity, effectiveness, and efficiency. This research focuses on how the process automation provides the organization with a wide range of benefits such as workload reduction and increased productivity for most of the company. Although process automation can bring many benefits to the workplace, it is important to recognize that its use does not always automatically lead to a systematic improvement of workers’ skills. In this context, it is also important to note how employee training is necessary to face this new reality. Employee training and adaptation is critical to the organization’s sustainability. Training will need to be aimed at equipping the employee with technical skills to enable them to effectively use and implement technology and to assimilate it as a complement and not as a threat. To analyse the individual’s awareness of the digitization of the workplace, the automation of tasks and the advantages or disadvantages that may result from the introduction of technology, a questionnaire was developed, and 103 valid responses were obtained and analysed. This has resulted in a series of hypotheses that have been tried to be validate throughout the research work. These results have important implications for organizations seeking to implement automation and provide a basis for future research in this constantly evolving field.

show abstract

“…Civil society factors include employees, venture capital, social institution sector, culture and media. These factors are determinants of high importance of the functioning of entities in clusters [43,19] and trade networks [16,17] as well as the activities of enterprises in other social organisations. High importance in the process of innovation of the tourism region is attributed to institutional factors, i.e.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…The analysis of the literature on innovation research indicates that some research concerns the factors of innovation in enterprises [i.a 23,29,36,42], while the hotel industry is studied in most [i.a 4, 25, 37, 40,44]. There are extensive studies in the literature on the impact of individual factors influencing the innovativeness of enterprises, including the impact of cooperation and belonging to clusters on the innovativeness of enterprises [13,14,16,17,18,19,20,43,47], the importance of tasks carried out as part of cooperation [35], and the positive effects resulting from cooperation and belonging to clusters [35 , 47, 48]. Quite extensive research concerns the importance of networks [41,16,20] in the activities of innovative enterprises.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…The research is aimed at identifying categories of innovations being implemented, types of implemented innovations [7] and innovative tourist products [8,9]. Researchers are trying to identify innovation systems used in the process of innovation implementation [10], factors of innovative activity influencing the undertaking of innovative actions by tourism enterprises [9], including the impact of the use of ICT technology [11], communication, and management [12], cooperation [13,14,15], networking [16,17] as well as the impact of being a member of a tourism cluster [18,19,20]. This research contributes to a better understanding of the unique characteristics associated with innovation in tourism services.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Management of the Tourist Region - Identification of the determinants of Innovation

Panfiluk

2021

Wseas Transactions on Business and Economics

View full text Add to dashboard Cite

The objective of this paper is to identify the entities responsible for creating the environment of aninnovative tourism region and to identify the activities that create it. The expert method was used in the paper.Pilot studies were conducted in November 2017, basic studies were conducted in May and June 2018, as well asin June 2019. The research tool was a questionnaire. The CAWI technique was used. The results were subject tostatistical calculations. The empirical results show that four categories of factors determine the innovativepotential of the tourism region, these are: knowledge, services market, policy, as well as the management systemand civil society. The most important factors are the policy and management, as well as scientific institutions.The task Policy and Management include: availability of non-repayable funds in the tourism sector and themanagement system, as well as creating the image and brand of the tourist reception area. The basic activities ofscientific institutions include the availability of scientific and technical knowledge and researching tourists’expectations. Originality/value of the research: The added value of the research results is the hierarchization ofentities operating in the tourist region due to their importance in the innovation process of the tourist region. Itwas identified that science and technology parks should play a leading role in the process of the development ofinnovation in a tourist region. Their most important tasks were identified as: availability of scientific and technicalknowledge, and researching tourists' expectations. Scientific activities should be supported by a highly developedinformation system, primarily in the area of tracking the innovation market and the availability of information onthe latest innovations. Research has shown that non-repayable financial programmes play an important role inthe innovation process of the tourist regions in Poland. From the scientific point of view, the research contributesto the further in-depth analysis of the innovativeness of a tourism region and the creation of the theoretical conceptof the tourism region innovation model. From a practical point of view, the results of the research can help todevelop programmes and strategies aimed at increasing the innovative potential of the tourism region.

show abstract

Development of intelligent agents through collaborative innovation

Cited by 4 publications

References 30 publications

Robotic Process Automation — a driver of digital transformation?

Robotic Process Automation — a driver of digital transformation?

RPA as a Challenge Beyond Technology: Self-Learning and Attitude Needed for Successful RPA Implementation in the Workplace

Management of the Tourist Region - Identification of the determinants of Innovation

Contact Info

Product

Resources

About