Development of Logistics Service Providers From the Perspective of the Value-Building Growth Model

Abstract

The primary objective of any logistics service provider is to develop. Although it appears natural, the challenges that it poses are bigger than we think. The concept of development – generally seen as a process of changes – is ambiguous and can mean something else for each service provider. The aim of this article is to attempt to verify, based on the value-building growth model (VBG), whether the financial results achieved by logistics service providers translate into their success, which is equated with development.