Conversational agents or more universally known as the chatbot were industrialized to respond to user’s queries in a particular domain. Chatbot would serve as a software delegate which enables a computer to converse with human via natural language. A chatbot is a human-like conversational character (Shaikh et al. Int J Eng Sci Comput 6:3117–3119, 2016 [
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]. This technology was coined in 1960s, with the intention to impersonate a human (how he would reply to a particular situation) so that the user feels that he is talking to a real person and not a machine. Conversational agent that interacts with user’s turn by turn using natural language (Shawar A, Atwell E (2005) ICAME J Int Comput Arch Mod Med English J 29, 5–24, 2005 [
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]). The world of chatbot has seen much of the advance since the invention, and they have progressed from conventional rule-based chatbot to unorthodox AI-based chatbot. The chat agents are expert in their fields [
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]. The prime focus of this paper is to show implementation of a retrieval-based chabot with voice support, and we will investigate other standing chatbot and how it is useful in helping the patients fetching all the necessary details about COVID-19.