“…The PCQ showed good psychometric properties for both the total scale (25 items, Cronbach > = 0.92) and its 3 subscales as follows: personal treatment during pregnancy (11 items, > = 0.89), educational information (7 items, > = 0.83), and personal treatment during delivery (7 items, > = 0.86). 9 Furthermore, the questionnaire contained items about demographic and obstetric features (age, level of education, gravidity, parity, previous miscarriage or abortion, gestational age when giving birth, trajectory of referral to secondary care, and mode of delivery). Dutch-speaking patients who gave birth in the hospital in March and April 2013 received a postal invitation at 6 weeks postpartum to fill out an online questionnaire (sample I, control group before the team training).…”