“…Obtaining competitive success and sustaining it, permanently requires from corporations to have the capacity to react/respond (Carcary, Doherty and Conway, 2016;de Araujo, et al, 2021) and to adapt quickly (Stone and Woodcock, 2014;Sousa and Rocha, 2019;Awawdeh, et al, 2022) to the constant changes and developments that occur in the economic, social and technological environment. Therefore, it is necessary to implement dynamic and efficient processes to visualize the changes, to make decisions leading to sustained success, to constantly evaluate the results, ensure that the entities are innovative and, thus, achieve competitive advantages (Lopes, Guimarães and Santos, 2020;Tavera Romero, et al, 2021).…”