2020
DOI: 10.1177/1024529420905187
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Digital labour platforms and new forms of flexible work in developing countries: Algorithmic management of work and workers

Abstract: Digital technologies have led to the emergence of new forms of flexible work, such as crowdwork or information and communication technology-enabled mobile work, over the past decade. This is considered as a positive development for its high flexibility in hours and place of work, and also for providing employment opportunities to workers in developing countries, individuals with disabilities or those with care responsibilities. This article examines the on-going trend in outsourcing low-skilled work to the cro… Show more

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Cited by 123 publications
(109 citation statements)
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References 48 publications
(69 reference statements)
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“…The acknowledgement of the invisible, informal labours performed by social reproduction is not merely a theoretical exercise. On the contrary, it is crucial for the way in which we can understand and rethink labour policy and labour politics in the age of global labour informalisation, spread across the Global South, but also increasingly so in the Global North, due to the precarious labour relations shaped by the gig economy and platform capitalism (Rani and Furrer, 2020). In fact, the current COVID-19 pandemic is very likely to further boost informalisation rates by multiplying new forms of "smart" homeworking, while also creating novel health-related hazards for the many who cannot afford to labour while staying indoors.…”
mentioning
confidence: 99%
“…The acknowledgement of the invisible, informal labours performed by social reproduction is not merely a theoretical exercise. On the contrary, it is crucial for the way in which we can understand and rethink labour policy and labour politics in the age of global labour informalisation, spread across the Global South, but also increasingly so in the Global North, due to the precarious labour relations shaped by the gig economy and platform capitalism (Rani and Furrer, 2020). In fact, the current COVID-19 pandemic is very likely to further boost informalisation rates by multiplying new forms of "smart" homeworking, while also creating novel health-related hazards for the many who cannot afford to labour while staying indoors.…”
mentioning
confidence: 99%
“…Third, the framework can be extended to apply to digital gig work. At the time of writing, the Fairwork project is adjusting the specific descriptors and indicators to fit the different circumstances of this type of gig work, such as the greater prevalence of nonpayment, of discrimination in payment, and of psychological risks (Rani and Furrer 2021). These broader applications will also allow the principles to be revisited: to understand whether they are universally applicable or whether they require modification; for example, when applied to different types of platforms and/or as platforms themselves change over time.…”
Section: Discussionmentioning
confidence: 99%
“…Digital platforms have led to a major wave of digital transformation in the world of work and labour markets across the world. DPs have become a critical medium through which labour is sourced and a flexible workplace for a growing number of independent contracts, gig, and on-demand workers (Altenried 2020;Rani and Furrer 2020;Scully-Russ and Torraco 2020). Today, online labour platforms are a global characteristic and an integral part of the labour market landscape and broader transformations in most countries (Galperin 2019;Graham, Hjorth, and Lehdonvirta 2017).…”
Section: Platform Economy and Job Creation/employmentmentioning
confidence: 99%
“…5 The available literature shows that DP-mediated works, known as the gig economy, have transformed and reshaped work and the nature of work (Corujo 2017;Anwar and Graham 2020;Scully-Russ and Torraco 2020). The gig economy has become a key source of livelihood, enabling labour to transcend local labour markets and its restrictions by lowering transaction costs mainly generated from information asymmetry (Anwar and Graham 2020;Rani and Furrer 2020;Lehdonvirta et al 2019). Digital work, which includes micro and macro tasks that are digitally transported but performed locally, has been identified also to have tremendous potential in the provision of jobs and job opportunities to the marginalized and untapped labour force, particularly women and migrants who were hitherto excluded from the labour force (Altenried 2020;Anwar and Graham 2020;Rani and Furrer 2020;Dunn 2020;Lehdonvirta et al 2019;Graham, Hjorth, and Lehdonvirta 2017).…”
Section: Platform Economy and Job Creation/employmentmentioning
confidence: 99%