2022
DOI: 10.3233/shti220607
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Discovering Key Topics in Emergency Medical Dispatch from Free Text Dispatcher Observations

Abstract: The objective of this work was to discover key topics latent in free text dispatcher observations registered during emergency medical calls. We used a total of 1374931 independent retrospective cases from the Valencian emergency medical dispatch service in Spain, from 2014 to 2019. Text fields were preprocessed to reduce vocabulary size and filter noise, removing accent and punctuation marks, along with uninformative and infrequent words. Key topics were inferred from the multinomial probabilities over words c… Show more

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“…The contents of this chapter were published in the conference paper (Ferri et al, 2022a)-thesis contributions C2 and P3.…”
Section: Discovering Key Topics In Emergency Medical Dispatch From Fr...mentioning
confidence: 99%
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“…The contents of this chapter were published in the conference paper (Ferri et al, 2022a)-thesis contributions C2 and P3.…”
Section: Discovering Key Topics In Emergency Medical Dispatch From Fr...mentioning
confidence: 99%
“…Consequently, the latent information contained within these data, including hidden statistical patterns, is not considered to improve triage protocols. Moreover, a substantial portion of this data is in the form of unstructured information, which cannot be automatically processed by current triage protocols (Ferri et al, 2022a;Tollinton et al, 2020). Therefore, an alternative approach is needed to complement the limitations of existing triage protocols and enhance EMD processes.…”
Section: Introductionmentioning
confidence: 99%
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