■ Abstract Observations of interstellar gas-phase and solid-state species in the 2.4-200 µm range obtained with the spectrometers on board the Infrared Space Observatory (ISO) are reviewed. Lines and bands caused by ices, polycyclic aromatic hydrocarbons, silicates, and gas-phase atoms and molecules (in particular H 2 , CO, H 2 O, OH, and CO 2 ) are summarized and their diagnostic capabilities illustrated. The results are discussed in the context of the physical and chemical evolution of starforming regions, including photon-dominated regions, shocks, protostellar envelopes, and disks around young stars.