2019
DOI: 10.1007/s11116-019-10020-y
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Discriminatory attitudes between ridesharing passengers

Abstract: Prior studies have provided evidence of discrimination between drivers and passengers in the context of ridehailing. This paper extends prior research by investigating passenger-topassenger discriminatory attitudes in the context of ridesharing. We conducted a survey of 1,110 Uber and Lyft users in the US using Mechanical Turk, 76.5% of whom have used uberPOOL or Lyft Shared rides, and estimated two structural equation models. The first model examines the influence of one's demographic, social and economic cha… Show more

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Cited by 16 publications
(6 citation statements)
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“…Despite the strength of the stated preference methodology, we note several limitations to this work and suggest possible avenues for future research. First, our data is only a snapshot in time of a TNC user base that was growing rapidly before the COVID-19 pandemic, with a 37% increase in passengers transported from 2016 to 2017 (19). As the national economy undergoes a major transition, TNCs' user base changes, and TNCs alter their services, our descriptive analysis will need to be updated to reflect the point-in-time reality of travel behavior.…”
Section: Limitations and Future Researchmentioning
confidence: 99%
“…Despite the strength of the stated preference methodology, we note several limitations to this work and suggest possible avenues for future research. First, our data is only a snapshot in time of a TNC user base that was growing rapidly before the COVID-19 pandemic, with a 37% increase in passengers transported from 2016 to 2017 (19). As the national economy undergoes a major transition, TNCs' user base changes, and TNCs alter their services, our descriptive analysis will need to be updated to reflect the point-in-time reality of travel behavior.…”
Section: Limitations and Future Researchmentioning
confidence: 99%
“…Most research on ride-hailing has focused on millennials, generation Xers, and regular travelers. Methodologically, online surveys (Alemi, Circella, Mokhtarian, & Handy, 2019;Middleton & Zhao, 2019), spatio-temporal data on use of ride-hailing (Brown, 2019a;Erhardt et al, 2019), and intercept surveys (Gehrke, Felix, & Reardon, 2019;Henao & Marshall, 2018) have been utilized to unearth dimensions of ride-hailing usage in cities. Tirachini (2019) provides an in-depth literature review of ride-hailing scholarship from developed and developing countries.…”
Section: Ride-hailingmentioning
confidence: 99%
“…Brown (2019b) finds that ride-hailing is more reliable and less discriminatory than taxi service for minorities and in low-income locations in Los Angeles, California. Middleton and Zhao (2019) examine shared trip preferences with respect to ride-hailing services and find that males, women traveling with children, and those living in areas with high average income and conservative political leanings are likely to hold negative attitudes toward fellow riders of a different race. Conway et al (2018), using the National Household Travel Survey, find that there are differences across users and by location.…”
Section: Ride-hailingmentioning
confidence: 99%
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“…The social situation within such small shared vehicles is not well understood nor integrated into the MAVA (Nordhoff et al, 2019;Sanguinetti et al, 2019). However, rider-to-rider discrimination could be a crucial issue for the implementation and acceptance of SASs, particularly because of their intimacy and planned stewardless operation (Middleton & Zhao, 2019). Research remains to be conducted that gives insight into the distinction between AVs in general and SASs in public transport.…”
Section: Introductionmentioning
confidence: 99%